SUPPORT
Keeping You Connected
Expert support, helpful resources, and training to help you get the most from your 14IP solutions.
Technical Expertise
Get help from our experienced support team.
Reliable Service
Keep your systems running smoothly and securely.
Helpful Resources
Guides, documentation and training at your fingertips.
Global Support
Support for businesses and hospitality organizations worldwide.
SUPPORT & SERVICES
Expert Support for Your 14IP Solutions
Our technical support and professional services are designed to help you get the most from your 14IP solutions. Whether you need day-to-day support, hospitality-specific assistance, regulatory compliance help, or information on product life cycles, our team is here to assist.
Hotel Support Services
Dedicated technical support for 14IP hotel solutions, including Evolution Voice, ComXchange and Xivea AI Hospitality.
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STIR/SHAKEN Certificate Management
Get help managing your STIR/SHAKEN certificate to ensure compliant and secure calling.
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Attestation Service
Expert assistance with attestation requirements to help keep your communications services in compliance.
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End-of-Life Products
Find information on product lifecycle status, end-of-life announcements, and replacement options.
Learn MoreSELF HELP RESOURCES
Find Answers. Build Confidence
Explore our library of guides, documentation, and other helpful resources to get the most from your 14IP solutions.
Wiki (Documentation)
Search our knowledge base for technical documentation, configuration guides and more.
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User Guides
Step-by-step guides for our products and solutions, including setup and configuration.
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Solution Guides
Targeted resources and best practices to get the most from our solutions.
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Tips and Tricks
Helpful tips from our experts to enhance and improve your experience with our products.
Learn MoreVIDEOS
Learn at Your Own Pace
Watch our on-demand content to get product updates, learn best practices, and build your skills.
Recorded Webinars
Watch past webinars on product updates, new features, and industry topics.
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Training Videos
Step-by-step training videos to help you get the most from your 14IP solutions.
Learn MoreWE’RE HERE FOR YOU
Our Support Team Is Ready
Can’t find what you’re looking for? Open a support ticket and our team will get back to you as soon as possible.
