Our History
Two Proven Businesses. One Unified Vision.
OUR HISTORY
For more than a decade, two companies, for a while, on opposite sides of the Atlantic have been solving the same challenge in different ways: how to deliver better, more flexible communications.
On October 13, 2025, those journeys came together.
Today, as one organisation, we deliver a complete communications ecosystem, combining deep industry expertise with carrier-grade technology and industry leading innovation, at global scale.
Where It Started
14IP: Built for Hospitality
Founded in 2011, 14IP set out with a clear focus: to help hotels modernise communications and enhance the guest experience. What sets 14IP apart is not just what we deliver - but how we engage with the industry.
We work:
- Directly with individual hotels to improve day-to-day operations and guest experience
- At brand level to design and deploy scalable, standards-based solutions
- With management companies and ownership groups to deliver consistency, control and efficiency across multi-property portfolios
This layered approach allows us to support:
- Single properties and boutique hotels
- Multi-site groups operating across regions
- Global brands with complex, multi-standard environments
Over time, that has translated into:
- Large-scale deployments for leading brands including Marriott and Disney
- Deep expertise in integrating communications into hotel operations
- Solutions like Evolution Voice and EVA that improve both guest experience and operational efficiency
14IP became known for one thing above all:
Understanding hospitality at every level – from the front desk to the boardroom.
ClearlyIP: Engineered for Telecoms Innovation
At the same time in North America, ClearlyIP was building a powerful foundation in telecom innovation. With deep roots in VoIP and SIP, ClearlyIP focused not only on technology - but on how that technology is delivered and scaled.
Key to this success has been:
- Building a partner ecosystem of nearly 1,000 dealers and service providers
- Enabling those partners with flexible, open communications platforms
- Investing heavily in a software-driven development culture, allowing rapid innovation and continuous improvement
This approach has led to:
- Carrier-grade SIP trunking and telecom infrastructure
- Highly interoperable, open platforms
- A strong portfolio of devices, applications and integrations
- Scalable solutions trusted across service providers, enterprises and developers
Importantly, ClearlyIP also brings proven hospitality experience through solutions such as ComXchange – a flexible, resilient PBX platform used within hotel environments.
This adds an additional layer of synergy, combining:
- 14IP’s deep operational and guest experience expertise
- ClearlyIP’s underlying platform capability and telecom control
ClearlyIP earned a reputation for flexibility, control and innovation – giving partners and customers the ability to shape communications around their specific needs.
Two Paths, One Vision
While the industries and approaches were different, the goal was the same:
- Remove complexity
- Increase flexibility
- Deliver better communication experiences
By 2025, it was clear that bringing these strengths together would create something far more powerful than either company could achieve alone.
October 13, 2025: A Defining Moment
On October 13, 2025, 14IP and ClearlyIP officially merged.
This wasn’t just a milestone – it was a strategic step forward.
By combining:
- 14IP’s deep, direct relationships across hospitality – spanning properties, brands, management companies and ownership groups
- ClearlyIP’s scalable partner channel, software-led innovation, and proven platform capabilities including ComXchange
We created a business capable of delivering end-to-end communications solutions – from core infrastructure through to guest experience and AI-powered engagement.
Stronger Together: Complementary, Not Competitive
One of the most powerful aspects of the combined business is how our routes to market work together.
Direct + Partner-Led Delivery
- 14IP brings direct engagement with hotels, brands and groups
- ClearlyIP brings a broad partner ecosystem delivering solutions across diverse markets
Together, they enable:
- Greater reach across regions, industries and customer types
- Local delivery backed by global expertise
- Consistent standards with flexible implementation
More Choice, More Flexibility for Customers
For our customers, this translates into real advantages:
- Choice in how solutions are delivered
(direct, partner-led, or hybrid models) - Flexibility in technology and deployment
(cloud, on-premise, hybrid) - Access to a wider ecosystem
of integrations, devices and services - Innovation at pace
driven by ClearlyIP’s development culture and 14IP’s real-world hospitality insight - Stronger, more integrated hospitality solutions
combining platforms like ComXchange with advanced applications such as Evolution Voice and EVA
What That Means Today
As a combined organisation, we offer something unique:
End-to-End Capability
From SIP and telecom infrastructure to cloud platforms, AI and contact centre – everything works together, seamlessly.
Flexible Deployment
Cloud, on-premise or hybrid – designed around your business, not the other way around.
Global Reach, Local Expertise
Supporting customers across the UK, Europe, North America, Asia and beyond.
Proven in Hospitality, Built for More
Deep hospitality expertise, strengthened by platform-level capability and innovation.
Innovation That Matters
From Evolution Voice to EVA and XIVEA AI solutions, ComXchange and Webex Contact Centre, we continue to invest in solutions that deliver real operational and customer experience benefits.
It Doesn't End There...
Our story doesn’t end with the merger – it starts there.
As we move forward, we are focused on expanding both our capabilities and our global reach to better support customers wherever they operate.
A key part of this is our continued international growth, including our recent expansion into Asia. This marks an important step in supporting global hotel brands and multi-region organisations with:
- Local presence and expertise in high-growth markets
- Stronger regional support and delivery capabilities
- Consistent communications standards across global portfolios
By extending our footprint into Asia, we are ensuring that customers operating across Europe, North America and Asia can rely on a single, unified partner to deliver and support their communications strategy worldwide.
Alongside geographic expansion, we continue to invest in:
- AI-driven communication and automation
Enhancing guest experience, operational efficiency and customer engagement through intelligent solutions like EVA - Deeper platform integration
Bringing together infrastructure, applications and partner ecosystems into a seamless, interoperable environment - Flexible, scalable deployments
Supporting increasingly complex, multi-site and multi-region organisations with cloud, on-premise and hybrid models - Partner ecosystem growth
Expanding our global network to deliver local expertise backed by central innovation and standards
Because communication is no longer just about making calls.
It’s about connecting people, systems and experiences – across regions, platforms and industries – effortlessly.
One Company. Built on Strength.
Two proven businesses. Two complementary strengths.
One unified vision for the future of communications.
Let’s start the conversation
Find out more about our hospitality and business communication solutions and ask about becoming a 14IP partner.
About Us
Fourteen IP is the leading supplier of hospitality AI and communications solutions, supporting leading hotels and groups worldwide, together with individual and independent hotels.
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