Factory Reset

IMPORTANT NOTE: You should always factory your device before you first auto provision. The device may have settings which are not compatible with our service, we assume the devices are in the factory configuration.

Log in to phone’s web administration
Click "Settings" from top navigation menu
Click "Upgrade" from left navigation menu
Click "Reset to Factory Setting" button
Click "OK" to confirm

From the phone

Press the Menu key
Use the directional keys to select Advanced
Select Reset Config and press Ok
Select Reset to Factory Settings and press Reset
If prompted "Reset to factory setting? Select OK

Initial Setup

Plug the Network/LAN/Ethernet cable into the Internet port of the phone and wait several moments for the device to acquire an IP Address. Note the handset is plugged into the lower jack (see images below).

Get the device’s IP Address

Press menu soft key on phone to access menu settings
Press Ok to select Status
Make note of the IP Address.

Logging in to phone’s web administration page

Enter the IP Address from above into your web browser, ex: http://192.168.1.xxx
The default admin login is: admin and the password is: password
For the W52P the default login: admin and password: admin
For the T31P the default login is admin and password is admin

Configuring for Auto Provisioning

IMPORTANT NOTE: You should always factory your device before you first auto provision. The device may have settings which are not compatible with our service, we assume the devices are in the factory configuration (see images below).