The ComXchange Phone system comes with 2 preconfigured backup jobs that are set to run automatically. One is a full PBX backup and the other is a backup for the Call Accounting data. The backups are configured to be stored on the local hard drive as well as a Local USB Storage device. Other backup targets can be set by customizing the backup job. The backup is set to run daily and save 7 backups, removing the oldest.

Performing a Backup on Demand

Navigate to Admin > Backup and Restore

• Click on the triangle Play button for the backup you want to run

• When the backup is finished close the backup dialogue box

Create a Config Backup

You can create a backup of the phone system configuration and any audio files that have been added to the phone system. This will be a very small file to store and can be used to restore a server without any voicemail or call records.

• Click on the + New Backup button

• Name – Enter a name for the backup

• Description – Enter a Description for the backup

• Drag the Config and System Audio Templates to the Items section

• Drag the Local Storage and or the USB Drive to the Storage section

• Run Automatically – Choose the interval to run the backup if you want to run the backup automatically

• In the Maintenance Section choose how many or how long you would like to keep the backups

Download a backup

• Navigate to Admin > Backup and Restore

• Click on the Flyout Menu on the right Side

• Click on restore

• Click on the Browse tab (or import from a file)

• Click on the Local Storage or USB in the left side Menu

• Choose the backup to download

• Click on the download button

note: these can be downloaded using a program like WinSCP as well. once connected to the PBX navigate to /var/spool/asterisk/backup/"backup name"/ to locate the backup file you want.

Restore From a Backup

• Navigate to Admin > Backup and Restore

• Click on the Flyout Menu on the right Side

• Click on restore

• Click on the Browse tab (or import from a file)

• Click on the Local Storage or USB in the left side Menu

• Choose the backup to restore from and press the Go! button

• Select the items to restore then press the Restore button

• When the Restore is finished you can close the Restore dialogue box