Discover New Call Center Capabilities in Clearly Cloud - 14IP
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Discover New Call Center Capabilities in Clearly Cloud

August 272:00 pm EDT
New Clearly Cloud Call Center Enhancements webinar

Join 14IP for a live webinar to explore the newest enhancements to Clearly Cloud, specifically designed to improve call center operations. This session will demonstrate how our latest features can help you deliver more value to your callers by improving their experience and providing straightforward, practical reporting.

We’ll cover:

  • Queue Callback: Learn how to reduce customer frustration by allowing callers to keep their place in the queue without waiting on hold. We’ll explore its highly configurable options to adapt to various business needs and highlight the benefits for the business, such as reducing abandoned calls, lowering telecom toll costs, and smoothing out peak call volume spikes.
  • Call Panel Queue Reports: A walkthrough of the reporting capabilities providing clear visibility into queues, agents, and calls. Users (with permission) can play back call recordings directly by clicking the call record.

Who Should Attend: Telecom Resellers, technical sales, and operations leads interested in expanding their unified communications portfolio and improving their call center experience.

Duration: 45 minutes including Q&A

Join us for this educational session and discover how Clearly Cloud’s features can help you improve caller experiences and get better queue performance.

Reserve Your Spot, Register Today!

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