Unified Communications for Healthcare

Unified Communication Phone Systems for Healthcare Providers

14IP IP phones and cloud PBX systems give healthcare practices a phone system that’s actually easy for staff to use. Front desk teams can transfer calls between departments without losing the caller. HD audio cuts through noisy hallways and waiting rooms. Call recording, voicemail-to-email, and call forwarding keep your team connected to patients, even when they’re away from a desk.

For multi-location health systems, one platform connects every site. A call to your main number can reach the right clinic or department without an extra transfer or a long hold.

SIP Trunking Services

14IP SIP trunking routes your calls over your existing internet connection instead of analog lines or T1/PRI circuits. That means lower monthly costs and a connection that scales with your patient volume.

SIP trunking works with almost any PBX or phone system, so you don’t have to replace what you already have. We handle ordering, provisioning, and management, and most services go live remotely within minutes.

For facilities that can’t risk downtime, our VoIP Failover Gateway switches to a wireless backup connection automatically if your primary line drops. That keeps phones in the ICU, the front desk, and the elevator working when it matters most.

IP Desk Phones

A nurse’s station doesn’t have time for a confusing phone. 14IP IP desk phones are built for fast transfers, clear audio, and easy paging between departments. They work with our cloud and on-premise PBX platforms and support intercom, paging, and call park.

Add the Clearly Anywhere softphone, and your on-call physicians can take patient calls from a laptop or phone, wherever they have a signal.

Security and Emergency Tools

Hospitals and clinics run on protocols: code blue, lockdown, missing patient. 14IP’s emergency alert tools give staff a way to call for help instantly.

• Panic Button: A single button dials a list of staff and broadcasts live audio from the room, so responders know what’s happening before they arrive.
• Silent Intercom: Monitor a room during an emergency without alerting anyone inside it.
• CodeX: Mark rooms safe or unsafe during a lockdown, so first responders know where to go first.

These tools meet Kari’s Law and Ray Baum’s Act requirements for direct 911 dialing and location data. Any phone on your system can reach 911 without a prefix, and dispatchers get the right room or building location automatically.

Faxing for Healthcare Records

Faxing isn’t gone from healthcare, and for good reason: it’s still one of the most common ways to send medical records between providers. SendFax.to lets your staff send and receive faxes from any device, with no per-page or per-user fees. Inbound faxes arrive straight to email, so referrals and lab results don’t sit in a machine tray waiting to be picked up.

• Inbound Faxing: Fax to Email
• Outbound Faxing: Email to Fax