Hospitality Solutions for Management Companies
Delivering Exceptional Guest Experiences Worldwide
Hotel management companies sit at the centre of operations-balancing guest experience, brand standards and performance across multiple properties.
14IP helps management companies streamline operations, empower teams and deliver consistent service at scale.
Built for Operators on the Front Line
Managing multiple hotels means managing complexity.
From guest expectations to brand compliance, your teams are under constant pressure to deliver exceptional service-often with limited time and resources.
We help you simplify operations, reduce manual workload and give your teams the tools they need to focus on what matters most: the guest.
Cloud Telephony
Deployed in over 350,000 hotel rooms worldwide, our Evolution Voice™ cloud telephony service is the largest and most reliable communications platform designed for the hotel industry.
Hotel Phone Systems
Our ComXchange hospitality phone system provides a reliable, adaptable and enduring PBX, designed specifically for hoteliers – available on-premises, hosted or as a hybrid solution.
Hotel AI Solutions
With its human-like guest-led voice interactions, our AI-powered virtual agent service Xivea AI Hospitality (Formerly EVA) can reduce calls to your front desk by up to 75%, enhancing guest engagement.
Hospitality Devices
Purpose-built guest room and staff communication devices. Reliable, brand compliant hardware designed specifically for hotel environments by 14IP.
Connectivity & Networks
Deliver reliable, high performance connectivity across your portfolio with our Guest WiFi & staff networks (UK & EU). Secure, scalable infrastructure that’s designed specifically for hospitality.
Designed for Multi-Property Operations
Reduce Front Desk Pressure
Automate guest calls and requests, allowing staff to focus on in-person service.
Standardise Operations
Implement consistent systems and processes across your entire portfolio.
Improve Guest Experience
Deliver faster, more consistent responses across voice, messaging and digital channels.
Support Brand Compliance
Meet brand requirements with approved, hospitality-specific technology.
Get Your Teams Time Back
Your teams shouldn’t be tied up handling repetitive calls or system issues.
By automating routine tasks and simplifying communication, we help:
- Free up staff to focus on guests
- Reduce operational bottlenecks
- Improve staff satisfaction and productivity
- Deliver a smoother, more consistent guest journey
This is how we help hotel teams reclaim time and deliver better service.
Seamless Integration with Hotel Systems
Our solutions integrate with the systems you already rely on:
- PMS (Property Management Systems)
- POS systems
- Ticketing and service platforms
This ensures:
- Fewer manual processes
- Better data visibility
- Smoother day-to-day operations
How We Support the Hospitality Ecosystem
For Hotel Owners & Ownership Groups
We help ownership groups take control of costs, standardise technology across portfolios and future-proof their investments.
- Predictable OPEX and reduced long-term costs
- Flexible, phased migration to the cloud
- Standardisation across multiple properties and brands
- One global partner for simplified management
For Hotel Brands & Operators
We continue to work directly with leading hotel brands worldwide, supporting both managed and franchised estates.
- Brand-approved, hospitality-specific technology
- Seamless integration with PMS, POS and hotel systems
- Proven reliability and global scalability
- Dedicated hospitality expertise
Scalable Across Your Portfolio
Whether you manage a handful of properties or a global portfolio, we scale with you.
- Rapid deployment across new properties
- Consistent rollout across regions
- Support for multiple brands and standards
- Flexible solutions that adapt to each property
Delivered Your Way: Direct or Through Partners
Work with 14IP in the way that best suits your organisation:
Direct Engagement
Our specialist hospitality team continues to work directly with:
- Global hotel brands
- Ownership groups
- Management companies
- Large multi-property operators
Partner Channel
Hotels can also access 14IP solutions through our trusted partner network, providing:
- Local expertise and support
- Flexible procurement options
- Scalable deployment across regions
Why 14IP?
Hospitality Communications that support Hotel Ownership Groups
Improved Efficiency
14IP solutions help hotel teams reduce front desk workload and improve efficiency, whilst allowing hotel teams to focus on delivering exceptional service.
Reliable, Always on Systems.
Downtime is not an option in hospitality. 14IP delivers resilient, hospitality-grade solutions designed to keep hotels connected around the clock.
Deliver Consistent Guest Experiences
For hotel management companies overseeing multiple brands and properties, consistency matters. From telephony and AI to connectivity, we help create a more unified guest journey while allowing flexibility for brand-specific requirements.
Hospitality Focused Expertise
Over 15 years experience in the hospitality sector, bringing a wealth of knowledge and experience to the business and our customers.
Seamless Integration
14IP solutions integrate with a wide range of hotel technologies, including PMS, housekeeping and guest service platforms. Our solutions help streamline operations and create more connected guest experiences.
Trusted by Leading Hotel Groups
14IP solutions are trusted by leading hotel brands and deployed across global hospitality portfolios, with brand-approved solutions and extensive hospitality expertise.
