Hospitality Solutions for Hotel Brands & Operators
Delivering Exceptional Guest Experiences Worldwide
Hotel brands are built on consistency.
From guest experience and operational standards to approved technology and service delivery, brands need confidence that every property – whether managed, franchised or independently owned – delivers the experience guests expect.
14IP helps hotel brands and operators standardise communications technology, maintain compliance and support innovation across global portfolios.
We work directly with many of the world’s leading hospitality brands, helping them balance operational consistency with the flexibility modern hotel ownership models demand.
Cloud Telephony
Deployed in over 350,000 hotel rooms worldwide, our Evolution Voice™ cloud telephony service is the largest and most reliable communications platform designed for the hotel industry.
Hotel Phone Systems
Our ComXchange hospitality phone system provides a reliable, adaptable and enduring PBX, designed specifically for hoteliers – available on-premises, hosted or as a hybrid solution.
Hotel AI Solutions
With its human-like guest-led voice interactions, our AI-powered virtual agent service Xivea AI Hospitality (Formerly EVA) can reduce calls to your front desk by up to 75%, enhancing guest engagement.
SIP Trunks
Not ready for full cloud migration? Start with SIP as a flexible, lower-cost step. 14IP SIP Trunks allow you to extend the life of existing systems, Reduce costs immediately and Transition at your own pace.
Connectivity & Networks
Deliver reliable, high performance connectivity across your portfolio with our Guest WiFi & staff networks (UK & EU). Secure, scalable infrastructure that’s designed specifically for hospitality.
Supporting Managed and Franchised Estates
Every hotel portfolio is different.
Some properties are fully managed. Others are franchised, independently owned or operated by third-party management companies.
14IP helps brands maintain consistency across all models by providing:
- Brand-approved communications platforms
- Standardised deployment frameworks
- Approved hardware and device standards
- Global implementation and support capability
- Flexible cloud, on-premise and hybrid options
- Integration with existing hotel technology ecosystems
This allows brands to deliver operational consistency without forcing a one-size-fits-all approach.
Innovating Alongside Leading Hotel Brands
Hospitality technology is constantly evolving – and guest expectations evolve even faster.
We work collaboratively with brands to help introduce and support innovation across:
- Cloud telephony
- AI-powered guest engagement
- Guest and staff connectivity
- Hotel PBX environments
- Messaging and automation
- Multi-property management and reporting
Our hospitality-focused approach ensures innovation enhances the guest experience while remaining practical for hotel operators and ownership groups.
Built for the Modern Hospitality Brand
How We Support the Hospitality Ecosystem:
For Hotel Owners & Ownership Groups
We help ownership groups take control of costs, standardise technology across portfolios and future-proof their investments.
- Predictable OPEX and reduced long-term costs
- Flexible, phased migration to the cloud
- Standardisation across multiple properties and brands
- One global partner for simplified management
For Hotel Management Companies
We empower operators to deliver consistent service, streamline operations and improve guest satisfaction across their portfolios.
- Automation that reduces front desk workload
- Reliable, brand-compliant systems
- Scalable solutions across multiple properties
- Centralised visibility and control
Your Priorities. Our Focus.
We understand what matters most to hotel brands and operators.
Brand Consistency
Deliver a conisistent communications and guest experience across every property, regardless of ownership or operating structure.
Brand Compliance
Ensure hotels meet approved technology standards, integration requirements and operational experience.
Innovation
Introduce new technologies that enhance guest experience while aligning with long term brand strategies and operational realities.
Scalability
Deploy approved solutions globally across new builds, conversions, renovations and existing hotels.
One Hospitality Technology Partner
Work with 14IP in the way that best suits your organisation:
Managing multiple vendors across regions and brands creates unnecessary complexity.
14IP simplifies hospitality communications by providing:
- One accountable global partner
- Hospitality-specialist expertise
- Flexible deployment models
- 24/7 global support
- Consistent delivery standards worldwide
With teams across the UK, Europe, North America and Asia, we support hotel brands wherever they operate.
Why 14IP?
Hospitality Communications that support Hotel Ownership Groups
Supporting A Range of Portfolios
Whether you manage branded, franchised, independently operated or mixed hotel portfolios, 14IP delivers solutions that adapt to different ownership structures and operational models.
AI-Driven Innovation
Hotels need technology that improves efficiency without adding complexity.From multilingual guest interactions to automating routine enquiries, our solutions help hotels deliver consistent service at scale.
Flexibile Cloud, On-premise & Hybrid Solutions
No two portfolios are the same. That is why 14IP offers flexible deployment options tailored to your needs, whether transitioning away from legacy systems, maintaining existing infrastructure, or adopting a hybrid approach.
Hospitality Focused Expertise
Over 15 years experience in the hospitality sector, bringing a wealth of knowledge and experience to the business and our customers.
Delivering Global Brand Standards
14IP has extensive experience working with leading hotel brands and understands the importance of meeting brand-approved technology requirements.
Trusted by Leading Hotel Brands
14IP solutions are trusted by leading hotel brands and deployed across global hospitality portfolios, with brand-approved solutions and extensive hospitality expertise.
