Hospitality Solutions for Ownership Groups
Delivering Exceptional Guest Experiences Worldwide
Hotel ownership has changed.
Today, ownership groups, private equity firms, REITs and franchise operators are the primary decision-makers when it comes to technology investment, cost control and long-term strategy.
14IP helps ownership groups take back control-delivering scalable, cost-efficient and future-ready solutions across entire portfolios.
Built for Owners, Not Just Operators
As ownership structures evolve, so do the challenges.
You’re no longer managing a single asset-you’re overseeing a portfolio of properties, brands and operational models. That means balancing:
- Capital investment vs operational cost (CapEx vs OpEx)
- Brand standards vs owner flexibility
- Short-term returns vs long-term asset value
- Multiple vendors across multiple locations
We simplify that complexity.
Cloud Telephony
Deployed in over 350,000 hotel rooms worldwide, our Evolution Voice™ cloud telephony service is the largest and most reliable communications platform designed for the hotel industry.
Hotel Phone Systems
Our ComXchange hospitality phone system provides a reliable, adaptable and enduring PBX, designed specifically for hoteliers – available on-premises, hosted or as a hybrid solution.
Hotel AI Solutions
With its human-like guest-led voice interactions, our AI-powered virtual agent service Xivea AI Hospitality (Formerly EVA) can reduce calls to your front desk by up to 75%, enhancing guest engagement.
SIP Trunks
Not ready for full cloud migration? Start with SIP as a flexible, lower-cost step. 14IP SIP Trunks allow you to extend the life of existing systems, Reduce costs immediately and Transition at your own pace.
Connectivity & Networks
Deliver reliable, high performance connectivity across your portfolio with our Guest WiFi & staff networks (UK & EU). Secure, scalable infrastructure that’s designed specifically for hospitality.
Your Priorities. Our Focus.
We understand what matters most to ownership groups:
Control
Maintain full visibility and control over costs, contracts and technology decisions across your portfolio.
Predictability
Move away from unpredictable upgrade cycles and hidden costs to a clear, scalable OpEx model.
Flexibility
Adopt cloud technology at your pace-whether that’s a phased rollout or full transformation.
Consistency
Standardise systems and service levels across multiple properties, brands and regions.
Supporting the Modern Ownership Model
As brands move to asset-light strategies, ownership groups are taking greater control over:
- Technology investment decisions
- Property improvement plans (PIPs)
- Vendor selection and procurement
- Operational performance
We support this shift by working directly with ownership groups-aligning technology decisions with your commercial and operational goals.
How We Support the Hospitality Ecosystem
For Hotel Management Companies
We empower operators to deliver consistent service, streamline operations and improve guest satisfaction across their portfolios.
- Automation that reduces front desk workload
- Reliable, brand-compliant systems
- Scalable solutions across multiple properties
- Centralised visibility and control
For Hotel Brands & Operators
We continue to work directly with leading hotel brands worldwide, supporting both managed and franchised estates.
- Brand-approved, hospitality-specific technology
- Seamless integration with PMS, POS and hotel systems
- Proven reliability and global scalability
- Dedicated hospitality expertise
Delivered Your Way: Direct or Through Partners
Hoteliers can access 14IP solutions in two ways:
Direct Engagement
Our specialist hospitality team continues to work directly with:
- Global hotel brands
- Ownership groups
- Management companies
- Large multi-property operators
Partner Channel
Hotels can also procure 14IP solutions through our expanding partner network, providing:
- Local expertise and support
- Flexible procurement options
- Scalable deployment across regions
Why 14IP?
Hospitality Communications that support Hotel Ownership Groups
Hospitality Focused Expertise
Over 15 years experience in the hospitality sector, bringing a wealth of knowledge and experience to the business and our customers.
Global Delivery
With a global presence spanning the UK, Europe, Canada, USA and Asia, our dedicated support team is committed to providing unparalleled assistance to hotels worldwide.
Portfolio-wide Standardisation
14IP helps ownership groups standardise telephony, AI and connectivity across properties, creating a more consistent technology framework while still meeting individual brand requirements.
Predictable OpEx and Reduced Costs
We help ownership groups move to a more predictable OpEx model, reducing reliance on ageing infrastructure while improving cost control, scalability and budget forecasting across the estate.
One Partner
One partner across voice, AI and connectivity, simplifying ongoing support, with every ticket routed directly to us, removing the burden on each hotel to determine which provider is responsible, or to mediate between vendors.
Trusted by Leading Hotel Groups
14IP solutions are trusted by leading hotel brands and deployed across global hospitality portfolios, with brand-approved solutions and extensive hospitality expertise.
