E911 Compliance/Laws - 14IP

E911
Compliance

E911 Solutions for FCC Compliance

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What Your Business Needs to Know About 911 Compliance

If your organization has Multi-Line Telephone Systems (MLTS), you are required to comply with Enhanced 911 (E911) regulations. These regulations ensure prompt emergency response for all 911 calls made from a device on your network.

FCC 911 Caller Regulations for Business
An increase in remote workers, enabled by advancements in telecom technology, can pose challenges to e911 requirements for business owners. First responders need accurate location information for everyone using MLTSs. This requires that 911 can be dialed without a prefix, and that the exact location of the person that dialed 911 is known. When first responders arrive onsite, seconds can make the difference between help and helplessness.

Kari's Law 911

Kari’s Law

Kari’s Law applies to multi-line telephone systems (MLTS), which are telephone systems that serve in environments such as office buildings, campuses, and hotels. It requires MLTS systems in the United States to enable users to dial 911 directly, without having to dial a prefix to reach an outside line, and to provide a notification (e.g., to a front desk or security office) when a 911 call is made.

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Ray Baum's Act Map

Ray Baum’s Act

Ray Baum’s Act requires that first responders have the necessary information needed to pinpoint the “dispatchable location,” and quickly reach a 911 caller regardless of the device they dial from, or their exact location inside a large building. Whether the calling device is wired, wireless, on-premise, or remote, if it connects to an MLTS it will fall under the FCC’s enforcement.

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Alyssa's Law Panic Button

Alyssa’s Law

Alyssa’s Law is critical legislation addressing the issue of law enforcement response time when a life-threatening emergency occurs because time equals life. The law calls for the installation of silent panic alarms that are directly linked to law enforcement, so in case of any emergency they will get on the scene as quickly as possible, take down a threat and triage any victims.

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E911 Compliance Dates

E911 Compliance Dates

Kari’s Law – Organizations with MLTS must comply with the mandates of Kari’s Law by January 6, 2020

Ray Baum’s Act – Encompass two terms of “Dispatchable Location” associated with MLTS systems.

  • January 6, 2021: On-premises “fixed telephony” devices such as desk phones
  • January 6, 2022: On-premises “non-fixed” devices such as laptop soft phones and off-premises devices operated by a remote worker

Alyssa’s Law:
Requires schools to install silent panic alarms that directly connect to law enforcement, ensuring a quick response during emergencies.

To view a list of states where Alyssa’s Law is pending or has been passed, including the dates, please click the link below.

Alyssa’s Law State Status

Get E911 Compliant with These Solutions

Panic Button under desk

Panic Button

A single button that instantly dials multiple programmed numbers and plays a pre-recorded message to the recipients. The phone then goes into a broadcast-only mode, allowing the people on the receiving end to note the location of the call, and hear what is transpiring in the room. The Panic Button™ is available in two different options, the standard method is a designated button on the phone itself. The other option is an add-on USB button that connects to the phone.

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Hiding under desk - silent intercom

Silent Intercom

14IP has created Silent Intercom™ a system that allows administrators to activate a 14IP CIP desk phone in the room and enable the microphone remotely. The phone, if not on another call, will auto-answer and activate the microphone on the phone without indicating it’s on an active call. This is a one-way connection, no sounds will be broadcast from the administrator’s extension to the room. Silent Intercom is another tool to help ensure you are prepared for an emergency.

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CIP Phone

14IP’s SIP Trunking provides features that enable your organization to be Kari’s Law and Ray Baum Act compliant!

14IP’s Trunking provides Extensive e911 Location-based services in the US and Canada.

  • Provide a dispatchable Location at the time of a 911 call
  • Alert onsite Security teams or Management that a 911 call has been made (SMS, Email and Messaging Notifications)
  • Support for remote workers, multiple locations
  • Easily modernize your existing phone system for compliance with the new mandates the Clearly IP FreePBX Module for enabling compliance in the world’s most popular open-source phone system.
  • Reduce your liability while enhancing your employee’s safety by ensuring your business is compliant with Kari’s Law, the Ray Baum Act and Canada’s, Telecom Decision CRTC 2007-44.
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