Watch our recent HOSPA webinar
Industry veteran and CEO of Fourteen IP, Neil Tolley, delivered an insightful presentation on the transformative changes sweeping through the hotel telephony landscape recently.
As legacy network services are phased out and telecoms manufacturers retreat from the on-premises PBX market, Neil explained how cloud telephony and AI-driven guest engagement are reshaping the hospitality industry and outlined the need for action from a large proportion of hoteliers
Introduced by HOSPA CEO Jane Pendlebury, the webinar explored:
• The implications of retiring legacy network services
• The impact of manufacturers such as NEC and Avaya exiting the on-premises PBX market
• The benefits and challenges associated with transitioning to a cloud telephony service
• How AI is transforming guest engagement through human like interactions
This webinar offered a valuable opportunity to understand how to effectively leverage emerging technologies to improve guest experiences, streamline operations, future-proof, and secure your hotel’s communication infrastructure.
Feedback from attendees has been very positive with a good number of questions at the end of the session.
Thank you to Jane and the team at HOSPA for hosting the session.
Grab a coffee and watch the recording now.
