Founded in 2011, our Evolution Voice hotel cloud telephony service are supported in over 350,000 hotel rooms in over 25 countries.
At 14IP, we understand the critical role that reliable support plays in ensuring the seamless operation of your hotel’s technology infrastructure. Our support services are rooted in a legacy of telecommunications expertise and a reputation for excellence in customer service.
Our support team is available around the clock, ensuring that assistance is always just a phone call or email away, regardless of your location or time zone.
With decades of experience in the telecommunications industry, our support staff possesses the technical know-how to address any issue promptly and effectively.
We understand that each hotel is unique, which is why we provide personalised support tailored to your specific needs and challenges.
Choosing 14IP as your Support Partner provides a wealth of benefits to you as a hotelier or an IT Manager. Have the confidence that you are working with a credible organisation that specialises in the hospitality sector and can deliver exceptional services with a proven track record.
14IP offers tailored network support packages that reduce the risk, time and costs of managing your wired and wireless data infrastructures. Choose the services and SLA’s that suit your hotel (or chain) and benefit from increased reach, either geographically, nationwide or across new technologies or vendors which supplement your own skill sets.
Whether you’re experiencing connectivity issues, software glitches, or hardware malfunctions, our support team is here to diagnose and resolve any issues promptly to minimise downtime.
From training your staff on the use of AI-powered virtual agent services to providing guidance on optimising your communications infrastructure, we offer comprehensive training and guidance to help you make the most of your technology investment.
Our proactive monitoring services ensure that potential issues are identified and addressed before they escalate, providing peace of mind and uninterrupted operation for your hotel.
