Below are a list of our release notes for Clearly Cloud.

v1.3.61

Released: 2026-10

Features Added

• Poly Edge E100 support. The Poly Edge E100 desk phone is now recognized by the system, which makes setup simpler.

Bug Fixes

• Fixes an issue with Phones and devices not able to retry registration when server asks for a longer registration interval.

• Fixes an issue where signing in to Clearly Cloud with a Microsoft account could fail.

• Fixes an issue with Call Panel registration when a minimum registration time is enforced.

• Fixes an issue where line status monitoring (dialog monitoring) was not working.

1.3.60.4

Released: 2026-10

Features Added

• Added API write support for a Digital Receptionist’s option destinations : The digital receptionist API allows now to specify where callers are sent when they don’t respond (timeout), enter an invalid option, or press a specific key.

Bug Fixes

• Fixes issue with Queue 2.0 where agent status updates events that were missing the pause reason when specified.

• Fixes issue with Queue 2.0 where  blind transfer prompts not playing in correct language.

• Fixes issue with Queue 2.0 where  call dropped issue when agent uses phone transfer key . 

• Fixes wrong caller id issue when  a queue call is forwarded to an external number.

• Fixes queue report in XLS email sending errors.

• Fixes an error that could occur when dialing some external numbers.

• Fixes park prefix not working on desk phones.

• Fixes Issue where Mark Answer Elsewhere reason was sent for cancelled ring group call despite the ring group having that option disabled.

• Fixes where user creation error due to wrong username was not properly handled

• Improved API security by removing system information that was previously exposed.

Improvements

• More accurate queue call reporting: The Queue 2.0 Call Details report now shows the correct status for picked-up and redirected.

1.3.60.3.1

• Released: 2026-10

• Features Added

  • N/A

• Bug Fixes

  • Fixes an issue with OAuth Application Exposure via the API

• Improvements

  • N/A

• Private Cloud OEM Features and Fixes

  • N/A

• Backend Changes for upcoming features and improvements

  • N/A

1.3.60.3

• Released: 2026-09

• Features Added

  • Adds no limit on General -> Queue Timeout in Queue settings

  • Adds an option to fix broken chat user from the Admin portal

  • Adds the ability to set Maximum Wait Time for Callback independent of Queue Timeout

• Bug Fixes

  • Fixes an issue where an error occurs due to an undefined method when processing certain data.

  • Fixes a potential issue with invalid memory address or nil pointer dereference with ACD.

  • Fixes an issue where the phone number field is missing when trying to add a contact in Call Panel Version 1

  • Fixes an issue where toggle destination did not change the route of calls

  • Fixes an issue where Voicemail Broadcast fails to send uploaded WAV file to the voicemail box

  • Fixes an issue with new ACD functionality where Inbound Caller ID option in Queue is not applied for external calls to the Queue

  • Fixes an issue with Call Panel user list displaying users randomly

  • Fixes an issue with Call Panel Version 1 where users where unable to add Follow Me destination number

  • Fixes an issue with call recording from the Clearly Anywhere Android app

  • Fixes an issue with playback button showing in Queue Reports even for calls that have not been answered

  • Fixes an issue with Queue Reports where custom date ranges must be inclusive

  • Fixes an issue with Ring Group where calls do not release properly with 480/486 SIP responses

  • Fixes an issue with wrong talk time for transferred agents with new ACD functionality

  • Fixes an issue where the "Announce Every" field is displayed with a default value on new queue when callback is activated, even when "Announce Option" is not selected

• Improvements

  • Improves Admin portal UI/UX for queues by visually identifying tabs with invalid form values

  • Improves Queue Report filters

• Private Cloud OEM Features and Fixes

  • N/A

• Backend Changes for upcoming features and improvements

  • Lays groundwork for implementing new test framework for the new ACD state machine

1.3.60.2

• Released: 2026-09

• Features Added

  • Adds query response caching to increase capabilities in case of the database failure

  • Adds the ability to schedule email delivery of XLS queue reports

  • Adds us-mountain pod to list of available sip trunks

• Bug Fixes

  • Fixes an issue with CSV user import failing when incorrect character set is present in the csv file.

  • Fixes an issue with phones being unable to register with username@realm as part of the username

• Improvements

  • N/A

• Private Cloud OEM Features and Fixes

  • Fixes an issue where an instances cannot be deleted in the UI

• Backend Changes for upcoming features and improvements

  • Improves system stability by cleaning up legacy code and flag

  • Improves validation of the use of SRV records for host value in state peers

  • Improves state peers by moving them to realtime

  • Adds the ability to remove the phone system cached values on update in MGM

1.3.60.1

• Released: 2026-09

• Features Added

  • N/A

• Bug Fixes

  • Fixes an issue where external gateway failover could reset the caller ID and corrupt the From header with an invalid value.

• Improvements

  • N/A

• Private Cloud OEM Features and Fixes

  • N/A

• Backend Changes for upcoming features and improvements

  • N/A

1.3.60

• Released: 2026-08

• Features Added

  • Adds query response caching to increase capabilities in case of the database failure

  • Adds the ability to schedule email delivery of XLS queue reports

• Bug Fixes

  • Fixes an issue where an instances cannot be deleted

  • Fixes an issue with CSV user import failing when incorrect character set is present in the csv file

• Improvements

  • Improves system stability by cleaning up legacy code and flag

  • Improves validation of the use of SRV records for host value in state peers

• Private Cloud OEM Features and Fixes

  • N/A

• Backend Changes for upcoming features and improvements

  • Improves state peers by moving their entries to realtime 

  • Adds the ability to remove the phone system cached values on update in MGM

  • Add new 14IP trunks to the list of available SIP trunks during initial setup

1.3.59.6

• Released: 2026-08

• Features Added

  • Adds FORWARD_ENABLE to originate string since Originate does not have a parent channel.

• Bug Fixes

  • Fixes an issue where an error occurs due to an undefined method in response formatting

  • Fixes an issue where the Allow Forward option in the Queue is not working

  • Fixes an issue where the Queue ignores the configured custom Music On Hold class and falls back to the default Music On Hold

  • Fixes an issue where users cannot kick out callers in personal conference on Call Panel V2

  • Fixes an issue with a service failure caused by an undefined method error

  • Fixes an issue with cleanup of X-Anonymous header for outbound calls

  • Fixes an issue with DTMFs not being detected during 3-way conference calls in Call Panel

  • Fixes an issue with Inbound Caller ID where you are unable to unset "hide" Caller ID option

• Improvements

  • Multiple Queue Callback UI improvements

  • Improves personal conference functionality by using admin PIN to auto connect

  • Improves logic for minimum waiting time in a Queue Callback

  • Improves logic for Phone Number Rules in Queue Callback

• Private Cloud OEM Features and Fixes

  • N/A

• Backend Changes for upcoming features and improvements

  • Adds a new metrics endpoint to the new ACD functionality

  • Update Callpanel V2 to v1.3.59-2

1.3.59.5

• Released: 2026-08

• Features Added

  • Adds form input MAC address validation for phone provisioning

• Bug Fixes

  • Fixes an issue where Ad hoc (*70, *71) breaks with Internal caller ID

  • Fixes an issue where Blacklist (*30, *31, *32) breaks with Internal Caller ID

  • Fixes an issue where Call Forward (*96) breaks with Internal caller ID

  • Fixes an issue where DND breaks with internal caller ID

  • Fixes an issue where emails are not sent for Reseller open ticket feature

  • Fixes an issue where Follow-Me (*21) breaks with internal caller ID set

  • Fixes an issue where the "Announce Every" field is displayed with a default value on new queue when callback is activated, even when "Announce Option" is not selected

  • Fixes an issue where whitelist breaks if user changes the internal caller ID number

  • Fixes an issue with Call Panel v1 showing double call pop-up after switching back from v2

  • Fixes an issue with Call Panel v2 where the "Language" field does not retrieve data when editing an Audio Conference

• Improvements

  • N/A

• Private Cloud OEM Features and Fixes

  • N/A

• Backend Changes for upcoming features and improvements

  • N/A

1.3.59.4

• Released: 2026-08

• Features Added

  • Adds a new way for Minimum Waiting Time to work with Queue Callback

  • Adds a wider Announce Option dropdown in Callback UI

  • Adds a wider Calling Queues popup window in MGM to make the Queue Callback settings tab visible without scrolling

  • Adds Queue Callback Review features for collecting custom number, default Regex, driving number length, and collecting digit timeouts

  • Adds Queue Callback setting tab when creating a new Queue

  • Adds changes to the Queue Callback Review configuration section in relation to Announcement to match requirements

  • Adds connection delay/audio for SMS delivery in Queue Callback

  • Adds Phone Number Rules tooltip and data validation for Queue Callback Review

  • Adds support for America/Vancouver time zone

  • Adds the ability for DTMF interruption during queue callback playback messages

  • Adds tooltips on every field and warnings tool-tips for invalid input ranges in Queue Callback

  • Adds UI option to enable Queue Callback

• Bug Fixes

  • Fixes an issue where an error occurs due to undefined resellers when accessing certain user settings.

  • Fixes an issue with the API where PUT /time_conditions/{ID} returns HTTP 500 on every payload.

  • Fixes an issue where the Outbound CID Override dropdown only populates with SMS-enabled DIDs in Queue Callback

  • Fixes an issue with Call Panel v1 showing double call pop up after switching back from v2

  • Fixes an issue with maintaining original queue join time for waiting time for queue callbacks in Call Panel

  • Fixes an issue with toggling queue member pause and unpause functionality

• Improvements

  • N/A

• Private Cloud OEM Features and Fixes

  • N/A

• Backend Changes for upcoming features and improvements

  • N/A

1.3.59.3

• Released: 2026-07

• Features Added

  • N/A

• Bug Fixes

  • Fixes an issue where callback announcement keeps repeating if agent is in DND and callback announcement is set to Before Entry

  • Fixes an issue where queue calls are not being sent to the agents using new ACD functionality

• Improvements

  • N/A

• Private Cloud OEM Features and Fixes

  • N/A

• Backend Changes for upcoming features and improvements

  • N/A

1.3.59.2

• Released: 2026-07

• Features Added

  • Adds the ability to search in conversations in Call Panel Chat

• Bug Fixes

  • Fixes an issue where Inbound Caller ID was not being applied for specific locations

  • Fixes an issue with users getting an error when accessing the users module.

  • Fixes an issue with Queue Reports on the specified location

  • Fixes default avatar for Video Conferencing

• Improvements

  • Improves dispatcher loop in new ACD functionality

• Private Cloud OEM Features and Fixes

  • N/A

• Backend Changes for upcoming features and improvements

  • N/A

1.3.59.1

• Released: 2026-07

• Features Added

  • N/A

• Bug Fixes

  • Fixes an issue where calls in using the new ACD functionality were not being sent to the agents

  • Fixes an issue with calls not appearing in queue reports within the Call Panel

  • Fixes an issue with certain audio files not being playable due to an incorrect file format

  • Fixes an issue with voicemail notification parsing when notifying multiple email addresses

• Improvements

  • N/A

• Private Cloud OEM Features and Fixes

  • N/A

• Backend Changes for upcoming features and improvements

  • N/A

1.3.59

• Released: 2026-07

• Features Added

  • Adds a new Queue Callback feature

  • Adds support for GrandStream GRP26xx phones

  • Adds the ability to enable ACD functionality for all clients.

• Bug Fixes

  • Fixes redundant reads on database while creating/updating clients

  • Fixes an issue where the Admin UI was slow to boot because of assets compilation

  • Fixes video conferences avatar and moderator field placement per-user

• Improvements

  • Updated login screen design and branding

  • Updated system emails design and branding

• Private Cloud OEM Features and Fixes

  • N/A

• Backend Changes for upcoming features and improvements

  • Removes legacy tables from the database

  • Fixes buddies API to return name as local caller ID instead of user first name + last name

  • Improves middleware we utilize for job handling for better reloads

1.3.58.21

• Released: 2026-07

• Features Added

  • N/A

• Bug Fixes

  • Fixes an issue with the Call details records having empty ‘Answered by’ column data

  • Fixes Clearly Anywhere Number Rewrite Rules not applying correctly

  • Fixes queue names containing underscores not displaying correctly in other menus

  • Fixes voicemail greeting recording issues on Safari and iOS devices

  • Fixes Time Conditions being ignored for extension custom destinations when voicemail is disabled

  • Fixes duplicate Record-Route headers being added during failover routing

• Improvements

  • Improves portal help text clarity and grammar

  • Improves voicemail settings behaviour by disabling Voicemail Option 0 Destination when voicemail is disabled

  • Improves help text for the Calling Queues “Ring In Use” setting

  • Adds a notification when microphone access is denied while answering calls in Call Panel

• Private Cloud OEM Features and Fixes

  • N/A

• Backend Changes for upcoming features and improvements

  • Improves handling of the chat server being down at boot time

1.3.58.20

• Released: 2026-06

• Features Added

  • N/A

• Bug Fixes

  • Fixes and issue where pager sending was silently failing if invalid email or phone number are provided

  • Fixes an issue with CSV user import failing when incorrect character set is present in the csv file.

  • Fixes an issue with with incorrect agents reports data in queue summary reports

  • Fixes an issue with new ACD functionality where sessions getting stuck when it not receiving the TERMINATED event

  • Fixes an issue with a service failure in callpanel reports when the filter date value does not match the expected format

• Improvements

  • Improves user form labels for username display

  • Improves branding with changes to 14IP in footer

  • Improves performance of the first load on Clearly Anywhere with multiples optimizations

• Private Cloud OEM Features and Fixes

  • N/A

• Backend Changes for upcoming features and improvements

  • N/A

1.3.58.19

• Released: 2026-05

• Features Added

  • N/A

• Bug Fixes

  • Fixes an issue on new ACD functionality where stats in the queues wallboard do not consistently reflect the activity of that current day

  • Fixes an issue on new ACD functionality where callerID would be set to asterisk if "use Company ID" was checked.

• Improvements

  • N/A

• Private Cloud OEM Features and Fixes

  • N/A

• Backend Changes for upcoming features and improvements

  • Improves new ACD functionality by implementing graceful shutdown + minor queue logs fixes

1.3.58.18

• Released: 2026-05

• Features Added

  • N/A

• Bug Fixes

  • Fixes issue with user creation when a erroneous dial prefix is set

  • Fixes an issue with Time Condition not working when no announcement are set

  • Fixes an issue with Playback icon/function no longer showing in Queue Report

  • Fixes an issue with Number Rewrite Rules not working in Clearly Anywhere

  • Fixes user status window to display all registered devices in mgm

  • Fixes an error when creating a new queue

  • Fixes an issue where buddies API return name as local caller instead of user firstname + lastname

  • Fixes an issue where Call Panel has to be refreshed in order to load properly

  • Fixes an issue where when reaching max caller capacity, queues are not sending additional callers to the fail over destination

  • Fixes an issue with ADHOC caller name, number

• Improvements

  • Improves CDR reports by including the final answered destination

  • Improves Contacts & Dialer performance with virtual scroll

• Private Cloud OEM Features and Fixes

  • N/A

• Backend Changes for upcoming features and improvements

  • Adds activity logs for vm2mail email changes.

  • Adds a user_profiles API endpoint

1.3.58.17

• Released: 2026-05

• Features Added

  • N/A

• Bug Fixes

  • Fixes an issue with queue position being incorrect in the new ACD functionality

• Improvements

  • N/A

• Private Cloud OEM Features and Fixes

  • N/A

• Backend Changes for upcoming features and improvements

  • N/A

1.3.58.16.1

• Released: 2026-05

• Features Added

  • N/A

• Bug Fixes

  • Fixes an issue where Call Panel or Clearly Anywere where not updating user statuses if a user re-registered while on call

• Improvements

  • N/A

• Private Cloud OEM Features and Fixes

  • N/A

• Backend Changes for upcoming features and improvements

  • N/A

1.3.58.16

• Released: 2026-05

• Features Added

  • N/A

• Bug Fixes

  • Fixes an issue where Call Panel is not updating status on initial login

• Improvements

  • N/A

• Private Cloud OEM Features and Fixes

  • N/A

• Backend Changes for upcoming features and improvements

  • N/A

1.3.58.15

• Released: 2026-05

• Features Added

  • N/A

• Bug Fixes

  • Fixes an issue where you cannot unselect all User’s permissions form the administration interface

  • Fixes an issue with Parking when multiples media nodes are involved in the call

  • Fixes an issue with the option "Use as Caller ID" in the Contact List where the contact information wasn’t being used for Caller ID

  • Fixes an issue where, if a user had voicemail disabled, the ‘no vm mailbox configured’ audio prompt was reproduced to callers

  • Fixes an issue with "External Caller ID" being ignored whenever "Internal Caller ID" is not default (empty)

  • Fixes an issue in the edge proxy with TCP notify not reaching the destination properly

• Improvements

  • Improves Destination BLF expire time

  • Improves NAT fixes on the edge proxy

• Private Cloud OEM Features and Fixes

  • N/A

• Backend Changes for upcoming features and improvements

  • Improves new ACD functionality Stability

  • Improves DNS handling of MWI PUBLISH message

1.3.58.14

• Released: 2026-04

• Features Added

  • N/A

• Bug Fixes

  • Fixes an issue where user could enter dots in destinations prefixes

  • Fixes an issue with codec naming in the backend

  • Fixes an issue with TTS character length

  • Fixes an issue where users couldn’t unselect all permissions in the user form

• Improvements

  • Improves new ACD functionalities, zombie detection and cleanup

• Private Cloud OEM Features and Fixes

  • N/A

• Backend Changes for upcoming features and improvements

  • N/A

1.3.58.13

• Released: 2026-04

• Features Added

  • N/A

• Bug Fixes

  • Fixes a potential issue with login to Call Panel

  • Fixes queue position issue with new ACD functionality

• Improvements

  • Improves the reseller creation process

• Private Cloud OEM Features and Fixes

  • N/A

• Backend Changes for upcoming features and improvements

  • Adds stats API to new ACD functionality

1.3.58.12

• Released: 2026-04

• Features Added

  • N/A

• Bug Fixes

  • N/A

• Improvements

  • Fixes an issue with new ACD functionality crashing on some events

• Private Cloud OEM Features and Fixes

  • N/A

• Backend Changes for upcoming features and improvements

  • N/A

1.3.58.11

• Released: 2026-04

• Features Added

  • N/A

• Bug Fixes

  • N/A

• Improvements

  • Improves performance of the new ACD functionality

• Private Cloud OEM Features and Fixes

  • N/A

• Backend Changes for upcoming features and improvements

  • N/A

1.3.58.10

• Released: 2026-04

• Features Added

  • N/A

• Bug Fixes

  • Fixes a potential infinite loop issue when using the Random Strategy in the new ACD functionality

  • Fixes an issue where the ring group API could return incorrect data

• Improvements

  • N/A

• Private Cloud OEM Features and Fixes

  • N/A

• Backend Changes for upcoming features and improvements

  • N/A

1.3.58.9

• Released: 2026-03

• Features Added

  • N/A

• Bug Fixes

  • Fixes an issue with attended transfer not working when being transferred from a device using TCP

  • Fixes an issue where SMS that only contain numbers fail to send and display an error

  • Fixes an issue where you can’t unselect all permissions in user form

  • Fixes an issue where you cannot remove MAC addresses under the Device Clone Tab

• Improvements

  • N/A

• Private Cloud OEM Features and Fixes

  • N/A

• Backend Changes for upcoming features and improvements

  • Fixes an issue where all user updates failed through the API unless we manually provide maxmsg param

  • Prevents core permission from being displayed on the user form tab

1.3.58.8

• Released: 2026-03

• Features Added

  • N/A

• Bug Fixes

  • Fixes an issue with contacts when searching by phone number

  • Fixes an issue with retrieving parked calls

• Improvements

  • N/A

• Private Cloud OEM Features and Fixes

  • Fixes an issue where DID and Aliases headers are reset when failing over to a different media node

• Backend Changes for upcoming features and improvements

  • N/A

1.3.58.7

• Released: 2026-03

• Features Added

  • N/A

• Bug Fixes

  • Fixes an issue with parking call pick up after the 1.3.58.6 release

  • Fixes an issue with the playback feature in Queue Reports when using the new ACD functionality

• Improvements

  • N/A

• Private Cloud OEM Features and Fixes

  • N/A

• Backend Changes for upcoming features and improvements

  • N/A

1.3.58.6

• Released: 2026-03

• Features Added

  • N/A

• Bug Fixes

  • Fixes an issue where you were unable to retrieve a parked call under certain conditions

  • Fixes an issue where parked call BLF would not get cleared if the parked call got hungup before it was picked up

  • Fixes an issue where the active call listing was not displaying for users who had a limited user account

• Improvements

  • N/A

• Private Cloud OEM Features and Fixes

  • N/A

• Backend Changes for upcoming features and improvements

  • N/A

1.3.58.5

• Released: 2026-02

• Features Added

  • N/A

• Bug Fixes

  • Fixes an issue with opening video conferences links from Call Panel

• Improvements

  • N/A

• Private Cloud OEM Features and Fixes

  • N/A

• Backend Changes for upcoming features and improvements

  • N/A

1.3.58.4

• Released: 2026-02

• Features Added

  • N/A

• Bug Fixes

  • Fixes an issue where new client could have the new Call Panel, which we are laying the groundwork for, enabled by default

• Improvements

  • N/A

• Private Cloud OEM Features and Fixes

  • N/A

• Backend Changes for upcoming features and improvements

  • N/A

1.3.58.3

• Released: 2026-02

• Features Added

  • N/A

• Bug Fixes

  • N/A

• Improvements

  • N/A

• Private Cloud OEM Features and Fixes

  • Improves debug log for call parking

  • Improves websocket timesout for a backend used by Call Panel

• Backend Changes for upcoming features and improvements

  • N/A

1.3.58.2

• Released: 2026-02

• Features Added

  • N/A

• Bug Fixes

  • Fixes an issue with connecting as users

• Improvements

  • N/A

• Private Cloud OEM Features and Fixes

  • N/A

• Backend Changes for upcoming features and improvements

  • N/A

1.3.58.1

• Released: 2026-02

• Features Added

  • N/A

• Bug Fixes

  • Fixes a login issue with legacy end user, who would be redirected to the admin interface instead of Call Panel

• Improvements

  • N/A

• Private Cloud OEM Features and Fixes

  • N/A

• Backend Changes for upcoming features and improvements

  • N/A

1.3.58

• Released: 2026-02

• Features Added

  • N/A

• Bug Fixes

  • Fixes an issues where some TTS engines could have requests that would exceed the maximum time limits per message

  • Fixes a issue where the parking button in the Clearly Anywhere dialer wouldn’t show up if configured

  • Fixes an issue with the Time Conditions Interface forcing users to use a drop-down menu

  • Fixes an issue with a customer error page renderer being called when it shouldn’t be

• Improvements

  • Improves display of outbound routes and SIP trunks

  • Improves Users Import/export by adding all possible fields (📖 Documentation)

  • Improves speed and performance of the External Extensions API and Page (📖 Documentation)

  • Improves Provisioning and Permissions read performance

• Private Cloud OEM Features and Fixes

  • N/A

• Backend Changes for upcoming features and improvements

  • Removes legacy billing components from ClusterPBX

  • Adds indexes to the Parking Users table

  • Lays groundwork for new version of Call Panel

1.3.57.8

• Released: 2026-02

• Features Added

  • N/A

• Bug Fixes

  • Fixes an issue with Skip VM instruction personal setting is not honored

  • Fixes a potential error where user sees file not found error when loading the Call Recording Archives page

  • Fixes an issue with Date Range overrides Exceptions in Time Conditions

  • Fixes an issue with Paging missing volume value in the Alert-Info header

  • Fixes an issue with Prefix and Ringtone being set on queue calls

• Improvements

  • Improves MMS attachment file name

  • Improves OTP form countdown labels

• Private Cloud OEM Features and Fixes

  • N/A

• Backend Changes for upcoming features and improvements

  • Adds additional logging for Clearly Anywhere notifications

  • Fixes an issue with Edge Proxy Not relaying the Reason header when receiving a CANCEL request

1.3.57.7

• Released: 2026-01

• Features Added

  • N/A

• Bug Fixes

  • N/A

• Improvements

  • Improves activity logs by adding more tracking for user deletion

• Private Cloud OEM Features and Fixes

  • N/A

• Backend Changes for upcoming features and improvements

  • N/A

1.3.57.6.1

• Released: 2026-01

• Features Added

  • N/A

• Bug Fixes

  • Fixes an issue with ACD Calls not clearing due to unhandled Hangup Events

• Improvements

  • N/A

• Private Cloud OEM Features and Fixes

  • N/A

• Backend Changes for upcoming features and improvements

  • N/A

1.3.57.6

• Released: 2026-01

• Features Added

  • Add support for the AI SIP headers

• Bug Fixes

  • N/A

• Improvements

  • N/A

• Private Cloud OEM Features and Fixes

  • Add ability to set media gateway based on the load balancer resource and client realm

  • Add the ability to be able to utilize the Emergency APIs even if Emergency mode is set to Legacy Mode

• Backend Changes for upcoming features and improvements

  • Fixes an error with the directory and provisioing APIs

1.3.57.5.1

• Released: 2026-01

• Features Added

  • N/A

• Bug Fixes

  • Fixes an issue which could have prevent BLFs to be incorrect by enabling a different backend transport for the BLF data to be sent

• Improvements

  • N/A

• Private Cloud OEM Features and Fixes

  • N/A

• Backend Changes for upcoming features and improvements

  • N/A

1.3.57.5

• Released: 2025-12

• Features Added

  • Adds the ability to set custom NAT ping

• Bug Fixes

  • Adds missing translation in Queue Reports

  • Fixes an issue with call forward being ignored

  • Fixes an issue with SRV DNS removal on client deletion

  • Fixes an issue with CDR discrepancies between displayed and exported records

  • Fixes an issue with Clearly Anywhere message retrieval performance and exception logging

  • Fixes an issue with client licenses when creating from the API

  • Fixes an issue with conference permissions not properly being remove on deletion

  • Add multiple safeguards to the codebase based on reports in our application monitoring tool

  • Fixes an issue with announcements when being played on internal calls

  • Fixes some memory issues

• Improvements

  • N/A

• Private Cloud OEM Features and Fixes

  • N/A

• Backend Changes for upcoming features and improvements

  • Improves crash recovery of the ACD component

1.3.57.4

• Released: 2025-12

• Features Added

  • N/A

• Bug Fixes

  • N/A

• Improvements

  • N/A

• Private Cloud OEM Features and Fixes

  • N/A

• Backend Changes for upcoming features and improvements

  • Improves crash recovery of the ACD component

1.3.57.3

• Released: 2025-12

• Features Added

  • N/A

• Bug Fixes

  • N/A

• Improvements

  • N/A

• Private Cloud OEM Features and Fixes

  • N/A

• Backend Changes for upcoming features and improvements

  • Fixes a potential crash when applying an ACD resource to a dedicated media node in the load balancer

  • Improves crash recovery of the ACD component

1.3.57.2

• Released: 2025-12

• Features Added

  • N/A

• Bug Fixes

  • Fixes an issue where event may get dropped inside an internal component of the telephony backend

• Improvements

  • N/A

• Private Cloud OEM Features and Fixes

  • N/A

• Backend Changes for upcoming features and improvements

  • Fixes an issue with new Queue component to prevent crashing

  • Fixes an issue with the new Queue component trying to autofill calls

1.3.57.1

• Released: 2025-12

• Features Added

  • N/A

• Bug Fixes

  • Fixes an issue where outbound announcement might not get played

• Improvements

  • N/A

• Private Cloud OEM Features and Fixes

  • N/A

• Backend Changes for upcoming features and improvements

  • N/A

1.3.57

• Released: 2025-12

• Features Added

  • N/A

• Bug Fixes

  • Fixes an issue with ringtone playback not stopping when changing ringtones

  • Fixes an issue with client creation when we have issues talking to an SMTP when sending the welcome email

  • Fixes a potential race condition on client creation by ensuring a realm is loaded before adding licenses

• Improvements

  • Implemented default permissions for queue report

• Private Cloud OEM Features and Fixes

  • N/A

• Backend Changes for upcoming features and improvements

  • Fixes an issue with some of our internal metrics

1.3.56.9

• Released: 2025-11

• Features Added

  • N/A

• Bug Fixes

  • Fixes an issue with ringtone playback not stopping when changing ringtones

  • Fixes an issue where certain password manager browser extensions could prevent PIN and SIP password from being revealed in the user form

  • Fixes an issue where the announcements for outbound calls could not be set correctly

  • Fixes an issue when importing contacts via CSV that the "Is Personal" field was being ignored

  • Fixes an issue where contact tags were not being properly displayed on reload

  • Removed "Send to my email" button from the Queue Report page since it duplicated functionality already there

• Improvements

  • N/A

• Private Cloud OEM Features and Fixes

  • N/A

• Backend Changes for upcoming features and improvements

  • Improved default TTL for SRV Records

1.3.56.8

• Released: 2025-11

• Features Added

  • N/A

• Bug Fixes

  • Fixes an issue with duplicates queue members being created in some backend services

  • Fixes an issue with orphans queue members not properly being deleted in some backend services

• Improvements

  • Improves how queue are reload in our backend services

• Private Cloud OEM Features and Fixes

  • N/A

• Backend Changes for upcoming features and improvements

  • N/A

1.3.56.7

• Released: 2025-11

• Features Added

  • N/A

• Bug Fixes

  • Fixes an issue with creating extension on a target realm when a external extensions range is configured on the source realm overlapping the requested extension

  • Fixes an issue with updating a user that reached their voicemail limit

  • Fixes an issue with the retention validation when creating a client from the API

• Improvements

  • N/A

• Private Cloud OEM Features and Fixes

  • N/A

• Backend Changes for upcoming features and improvements

  • N/A

1.3.56.6

• Released: 2025-11

• Features Added

  • N/A

• Bug Fixes

  • Fixes an issue when trying to fetch some call recordings in call history

• Improvements

  • N/A

• Private Cloud OEM Features and Fixes

  • N/A

• Backend Changes for upcoming features and improvements

  • N/A

1.3.56.5

• Released: 2025-11

• Features Added

  • N/A

• Bug Fixes

  • Fixes an issue with the Administrator Interface sending multiple reloads when making changes to a Queue

• Improvements

  • N/A

• Private Cloud OEM Features and Fixes

  • N/A

• Backend Changes for upcoming features and improvements

  • N/A

1.3.56.4

• Released: 2025-11

• Features Added

  • N/A

• Bug Fixes

  • Fixes an issue with abandoned calls in a queue were unable to call the queue again

  • Fixes an issue where transferred queue calls to an extension were missing information

  • Fixes an issue where unrelated calls would end up in queue reports

  • Fixes an issue with recording playing being displayed when user dont have permission

• Improvements

  • Improves agents reloading in new Queue Component

• Private Cloud OEM Features and Fixes

  • N/A

• Backend Changes for upcoming features and improvements

  • N/A

1.3.56.3.1

• Released: 2025-10

• Features Added

  • N/A

• Bug Fixes

  • Fixes an issue that could prevent voicemail to email from working as expected

• Improvements

  • N/A

• Private Cloud OEM Features and Fixes

  • N/A

• Backend Changes for upcoming features and improvements

  • N/A

1.3.56.3

• Released: 2025-10

• Features Added

  • N/A

• Bug Fixes

  • Fixes an issue with DID Destinations being set to blank when the destination is set to "Inbound Filtering"

• Improvements

  • N/A

• Private Cloud OEM Features and Fixes

  • N/A

• Backend Changes for upcoming features and improvements

  • N/A

1.3.56.2

• Released: 2025-10

• Features Added

  • N/A

• Bug Fixes

  • Fixes a potential issue with one way audio for calls when using the softphone in Call Panel

• Improvements

  • N/A

• Private Cloud OEM Features and Fixes

  • Adds a new CLI tool and API to reload list of clients on for the new Queue Component

• Backend Changes for upcoming features and improvements

  • N/A

1.3.56.1

• Released: 2025-10

• Features Added

  • N/A

• Bug Fixes

  • Fixes a routing error when all SIP Trunks fails and there are no more to try

• Improvements

  • N/A

• Private Cloud OEM Features and Fixes

  • N/A

• Backend Changes for upcoming features and improvements

  • Adds support for our new Queue component

1.3.56

• Released: 2025-10

• Features Added

  • Add the ability to configure Cross-PBX routing (📖 Documentation)

• Bug Fixes

  • Fixes an issue where changes in call recording profile does not taking effect

• Improvements

  • N/A

• Private Cloud OEM Features and Fixes

  • N/A

• Backend Changes for upcoming features and improvements

  • Fixes an issue with call reports would create large temporary tables on the backend

1.3.55.3.1

• Released: 2025-10

• Features Added

  • N/A

• Bug Fixes

  • Fixes an issue with call panel dialing when no stun server are defined

  • Fixes an issue where the user’s Caller ID Checkbox cannot be unselect

  • Fixes an issue where call recording are not displayed for queue calls

• Improvements

  • N/A

• Private Cloud OEM Features and Fixes

  • N/A

• Backend Changes for upcoming features and improvements

  • Fixes an issue with call reports would create large temporary tables on the backend

1.3.55.3

• Released: 2025-10

• Features Added

  • N/A

• Bug Fixes

  • Fixes an issue with ring in use parameter not properly being honored in queues

  • Fixes an issue with some remote voicemail being hung up due to an RTP timeout

  • Fixes an issue with destination on press key not working

• Improvements

  • N/A

• Private Cloud OEM Features and Fixes

  • N/A

• Backend Changes for upcoming features and improvements

  • Fixes and issue with API documentation was not loading properly

1.3.55.2

• Released: 2025-10

• Features Added

  • N/A

• Bug Fixes

  • Fixes an issue where streaming MoH would only work in Conferences rooms

  • Fixes an issue where the activity log was not properly logging some parameters

• Improvements

  • N/A

• Private Cloud OEM Features and Fixes

  • N/A

• Backend Changes for upcoming features and improvements

  • Fixes and issue with API documentation was not loading properly

1.3.55.1

• Released: 2025-09

• Features Added

  • N/A

• Bug Fixes

  • Fixes an issue with call parking getting hung up when using the park button in call panel

• Improvements

  • N/A

• Private Cloud OEM Features and Fixes

  • N/A

• Backend Changes for upcoming features and improvements

  • N/A

1.3.55

• Released: 2025-09

• Features Added

  • STUN server management at Admin, Reseller, Client and User levels (📖 Documentation here, here, and here, respectively)

  • Use live audio streams for Music On Hold (📖 Documentation)

  • New support for wake lock in Call Panel helps keep laptops from hibernating while on calls

  • Select multiple calls for removal in the active call page

• Bug Fixes

  • Screen size issues with upcoming SMS view on Clearly Anywhere not using the full screen corrected

  • Issue with Conference calls not being recorded

  • Announcements not recording on Clearly Anywhere on some devices

  • Documentation link as reseller overriding global link

  • Dialplan not always reloading on new client creation

  • Addresses missing Call-Info header for Aastra phones

• Improvements

  • Agent toggle sound prompts updated

  • Queue login/logout feature code labels and help text enhanced for agent pause/unpause (📖 Documentation)

  • Clearly Anywhere Parking view enhanced

  • Improves watched conferences management in Call Panel

  • Improves notifications sending reliability

  • Improves Call Queue members login/logout with feature code (*45)

  • Improves wording on new user welcome email

  • Improves announcement display page (📖 Documentation)

• Private Cloud OEM Features and Fixes

  • Improves SMS system component performance

• Backend Changes for upcoming features and improvements

  • Improves backend database indexes

  • Improves backend database query improvements

1.3.54.8.2

• Released: 2025-10

• Features Added

  • N/A

• Bug Fixes

  • Fixes an issue where some inbound calls on call panel have no audio

  • Fixes an issue with call parking when a toggle Destination is enabled in the call flow

• Improvements

  • N/A

• Private Cloud OEM Features and Fixes

  • N/A

• Backend Changes for upcoming features and improvements

  • Adds a default value for max voicemails limit

1.3.54.8

• Released: 2025-09

• Features Added

  • N/A

• Bug Fixes

  • Fixes an issue where you cannot pickup call from a Ring Group

  • Fixes an issue where some calls were not displayed in call history

  • Fixes an issue with MWI light inconsistency on new voicemail

  • Fixes an issue with DND BLFs clearing after a few seconds

  • Fixes an issue with SMS containing images were incorrectly displayed

  • Fixes an issue with Video Conference room selector slow to load with the browser extension

  • Fixes an issue with Find Me/Follow status not displaying the proper state in call panel

  • Fixes an issue with the Call Parking button always redirecting to the same parking

  • Fixes an issue where you cannot dial internal extensions after deleting external numbers

  • Fixes an issue where you could not view the Clearly Anywhere client list

• Improvements

  • Queue Report button added to send report via email (📖 Documentation)

  • Improves Call Panel Queue UI component placement

  • Improves Call Panel Queue label wording

  • Improves Call History display by adding a "Answered By" column (📖 Documentation)

• Private Cloud OEM Features and Fixes

  • N/A

• Backend Changes for upcoming features and improvements

  • N/A

1.3.54.7

• Released: 2025-08

• Features Added

  • Adds the ability to export queue report to email (📖 Documentation)

  • Adds a option to hide the documentation link

• Bug Fixes

  • Fixes an issue with Clearly Anywhere QR code display

  • Fixes an issue where external calling party could trigger feature codes

  • Fixes an issue with BLF status incorrectly shown with DND

  • Fixes an issue with SMS appearing as duplicates in logs

  • Fixes an issue where call history from queues are missing

  • Fixes an issue with ring group call recording option not saving properly

  • Fixes an issue where scheduled tasks was missing from the menu

  • Fixes an issue with time handling of time condition exception details

  • Fixes an issue with contacts import

  • Fixes an issue where DND BLFs are cleared after a few seconds

• Improvements

  • Changes call panel contact default sorting to Last Name, First Name

  • Improves call panel speed and performance

  • Improves queue configuration with circular loop prevention

• Private Cloud OEM Features and Fixes

  • N/A

• Backend Changes for upcoming features and improvements

  • N/A

1.3.54.6.4

• Released: 2025-08

• Features Added

  • N/A

• Bug Fixes

  • Fixes an issue with parking BLF LED not changing correctly

  • Fixes an issue where caller could trigger a transfer

  • Fixes an issue with toggled BLF LED not changing correctly

• Improvements

  • N/A

• Private Cloud OEM Features and Fixes

  • N/A

• Backend Changes for upcoming features and improvements

  • N/A

1.3.54.6.2

• Released: 2025-07

• Features Added

  • N/A

• Bug Fixes

  • Fixes an issue with the Queue option Ring In Use being ignored

• Improvements

  • N/A

• Private Cloud OEM Features and Fixes

  • N/A

• Backend Changes for upcoming features and improvements

  • N/A

1.3.54.6.1

• Released: 2025-07

• Features Added

  • N/A

• Bug Fixes

  • Fixes an issue with Time Condition Exceptions not being honored as expected

• Improvements

  • N/A

• Private Cloud OEM Features and Fixes

  • N/A

• Backend Changes for upcoming features and improvements

  • N/A

1.3.54.6

• Released: 2025-07

• Features Added

  • N/A

• Bug Fixes

  • Fixes an issue with the BLF status not being properly reflected when deleting a new voicemail from Call Panel

  • Fixes an issue deleting client DNS entries

  • Fixes an issue with Clearly Anywhere token management which could previously could have cause authentication issues

  • Fixes an issue with Time Condition Exceptions

• Improvements

  • Improves video conference loading in Call Panel

  • Improves Call Panel event manager retry logic

  • Improves SMS debug log details

• Private Cloud OEM Features and Fixes

  • N/A

• Backend Changes for upcoming features and improvements

  • Fixes an issue with BLF with the upcoming telephony backend improvements

  • Fixes an issue with drop outbound calls on the upcoming telephony backend improvements

1.3.54.5.4

• Released: 2025-07

• Features Added

  • Adds the ability to set custom STUN servers in Call Panel for the softphone in Call Panel (📖 Documentation)

• Bug Fixes

  • Fixes an issue where calls can’t be picked up via direct call pickup if a digital receptionist is in call flow

  • Fixes a potential issue where calls can be droped when parking to a specific parking space

• Improvements

  • N/A

• Private Cloud OEM Features and Fixes

  • N/A

• Backend Changes for upcoming features and improvements

  • N/A

1.3.54.5.3

• Released: 2025-06

• Features Added

  • N/A

• Bug Fixes

  • Fixes an issue with the receiving end of an intercom being muted

• Improvements

  • N/A

• Private Cloud OEM Features and Fixes

  • N/A

• Backend Changes for upcoming features and improvements

  • N/A

1.3.54.5.2

• Released: 2025-06

• Features Added

  • N/A

• Bug Fixes

  • Fixed an issue where we could cause multiple of the same SIP headers to be added to calls

• Improvements

  • Improves circular loop detection and prevention with Queue failure destinations

• Private Cloud OEM Features and Fixes

  • N/A

• Backend Changes for upcoming features and improvements

  • N/A

1.3.54.5.1

• Released: 2025-06

• Features Added

  • N/A

• Bug Fixes

  • Fixed an issue with the previous fix for the MWI indicator being turned off after a phone restart

• Improvements

  • N/A

• Private Cloud OEM Features and Fixes

  • N/A

• Backend Changes for upcoming features and improvements

  • N/A

1.3.54.5

• Released: 2025-06

• Features Added

  • N/A

• Bug Fixes

  • Fixed an issue where Call Panel authentication could loop during login

  • Fixed Call Forward not working when the phone was subscribed to the Call Forward BLF

  • Fixed a voicemail issue where dialing 0 in the menu caused the call to drop

  • Fixed an issue which prevented inbound callers from initiating a DTMF transfer

  • Fixed Call Pickup failing to connect to the correct call

  • Fixed calls being dropped after dialing a personal conference from an IVR

  • Fixed the BLF light not updating after toggling a Time Condition

  • Fixed announcements not playing to intercom participants

  • Fixed the call pop-up not being displayed if configured

  • Fixed issue where user did not see an erorr in the call logs when they lacked permissions

  • Fixed the MWI indicator being turned off after a phone restart

  • Fixed an issue with duplicate entries in Call History

  • Fixed an issue where the Export button was displayed while Call History was loading

  • Fixed a loop created when dialing an unoccupied parking space

  • Fixed Clearly Anywhere “Quick Dial Favorites” not working

  • Fixed the chat window remaining open when accessed from a user’s full card

  • Fixed an issue with DTMF Blind Transfer not working

  • Restored the confirmation beep on the destination phone during intercom calls

• Improvements

  • Improves call panel loading speed

  • Improves audio compatibility with Safari browser

  • Improves ringtones audio device playback compatibility on Safari browser

  • Improves call panel audio recorder on iPhones

  • Improves the visual display of the buddy list on callpanel

  • Improves call history loading speed

  • Improves call forward feature code to ensure dialing *96 and *96XXXX do the same thing

• Private Cloud OEM Features and Fixes

  • Fixed the auto answer header menu was not being correctly displayed for Admins

• Backend Changes for upcoming features and improvements

  • Improves DNS tool to synchronize DNS records with providers

  • Improves DNS supported domain depth

  • Add an option to detect slow query on the SIP proxy

  • Add support for smil file extension for SMS

  • Improves multiple database queries

1.3.54.4.3

• Released: 2025-05

• Features Added

  • N/A

• Bug Fixes

  • Fix an issue with audio drops when using the softphone in Call Panel and have multiple tabs open

• Improvements

  • N/A

• Private Cloud OEM Features and Fixes

  • N/A

• Backend Changes for upcoming features and improvements

  • Adds the ability to have a secondary read database

1.3.54.4.2

• Released: 2025-05

• Features Added

  • N/A

• Bug Fixes

  • Fixes call history not loading as a client

• Improvements

  • N/A

• Private Cloud OEM Features and Fixes

  • N/A

• Backend Changes for upcoming features and improvements

  • N/A

1.3.54.4

• Released: 2025-05

• Features Added

  • MGM: Sort calls by Duration within Active Calls (📖 Documentation)

• Bug Fixes

  • Unrelevant entries could appear in the Duplicated nated userloc Report

  • Stream announcements experienced issues in Call Panel for Mac/iPhones

• Improvements

  • Faster Call History search speeds

  • Displayed information for blind transfer feature code

  • Login with the enter key on the login screen when SSO is enabled

• Private Cloud OEM Features and Fixes

  • N/A

• Backend Changes for upcoming features and improvements

  • Improves Call Panel Softphone Connection

  • Improves Consistency in presence events

  • Improves VoiceMail delete management

  • Fix an issue with DNS validation tool

1.3.54.3.4

• Released: 2025-05

• Features Added

  • N/A

• Bug Fixes

  • Duplicated call cards and audio issue with inbound calls could occur in Call Panel depending on login method immediately after initial login

• Improvements

  • N/A

• Private Cloud OEM Features and Fixes

  • N/A

• Backend Changes for upcoming features and improvements

  • N/A

1.3.54.3.3

• Released: 2025-05

• Features Added

  • N/A

• Bug Fixes

  • N/A

• Improvements

  • Faster Call Panel loading

• Private Cloud OEM Features and Fixes

  • N/A

• Backend Changes for upcoming features and improvements

  • N/A

1.3.54.3.2

• Released: 2025-05

• Features Added

  • N/A

• Bug Fixes

  • N/A

• Improvements

  • Call Panel softphone session timeout management enhancements

• Private Cloud OEM Features and Fixes

  • N/A

• Backend Changes for upcoming features and improvements

  • N/A

1.3.54.3.1

• Released: 2025-05

• Features Added

  • N/A

• Bug Fixes

  • Active call card could disappear while on call using Call Panel

• Improvements

  • N/A

• Private Cloud OEM Features and Fixes

  • N/A

• Backend Changes for upcoming features and improvements

  • N/A

1.3.54.3

• Released: 2025-05

• Features Added

  • N/A

• Bug Fixes

  • Duplicate call information in several sections of Call Panel depending on how many websocket sessions a user had open

  • Better handling of unsuccessful Call archiving jobs

  • Click2dial integration with Zoho PhoneBridge was experiencing issues

  • BLF status would not change when using feature codes, such as toggling Time Conditions via dialing a code

  • Fix support for Chirp 3 voice in Announcements

  • Allow receiving Virtual Contact File format via MMS

  • Some time zones were not usable in Queue Reports

• Improvements

  • Authentication token refresh management in Call Panel

  • Call Details concurrent requests protections

  • PBX node balancer selection when originating a call back using the API

  • Error handling of Invalid Authentication Request

  • SAML workflow for unified login with external providers

• Private Cloud OEM Features and Fixes

  • N/A

• Backend Changes for upcoming features and improvements

  • N/A

1.3.54.2

• Released: 2025-04

• Features Added

  • Ring Groups: channel answering is now configurable (📖 Documentation)

    • NOTE: Ring Groups are answered by default

• Bug Fixes

  • Redirection with exiting a Settings menu in Clearly Anywhere

  • Announcements sometimes did not display the target destination

  • Time Conditions issue with saving dates

  • Error pop-up when saving Users

• Improvements

  • N/A

• Private Cloud OEM Features and Fixes

  • N/A

• Backend Changes for upcoming features and improvements

  • N/A

1.3.54.1

• Released: 2025-04

• Features Added

  • N/A

• Bug Fixes

  • Voicemail: Fixes a date value which prevents messages from being shown in Call Panel under some scenarios

• Improvements

  • N/A

• Private Cloud OEM Features and Fixes

  • N/A

• Backend Changes for upcoming features and improvements

  • N/A

1.3.54

• Released: 2025-04

• Features Added

  • Adds new Queue Reporting module to Call Panel (📖 Documentation)

  • Adds new Voicemail UI in Call Panel

  • Adds the ability to import subnet Caller IDs via CSV file

  • Adds the ability to disable the feature code ## at the client level (📖 Documentation)

• Bug Fixes

  • Fixes an issue when trying to record a voicemail greeting in Clearly Anywhere

• Improvements

  • Updated Call Panel ringtone

  • Ring Groups now allow external numbers and extensions to be dialed in any order

  • Moves the Call Recording Archive Configuration to the Call Recording Archiving page

  • Adds ability to disable some feature codes

• Private Cloud OEM Features and Fixes

  • Adds logging for system scheduled tasks

• Backend Changes for upcoming features and improvements

  • Adds DNS Caching to Websocket Proxy

  • Adds a DNS consistency check task

1.3.53.3

• Released: 2025-04

• Features Added

  • N/A

• Bug Fixes

  • A scenario existed where where voicemail notification emails would not be sent

• Improvements

  • N/A

• Private Cloud OEM Features and Fixes

  • N/A

• Backend Changes for upcoming features and improvements

  • N/A

1.3.53.2

• Released: 2025-04

• Features Added

  • N/A

• Bug Fixes

  • Screen pop issue for direct calls

  • Call Park would not use the correct parking slot occasionally under certain circumstances

  • Click to dial sometimes required a page reload in order to work

  • Potential scenario where SMS Email Notifications may not be sent

  • Potential scenario where Call Panel might detect the wrong locale

  • Destination field may not have always loaded correctly in the Administration interface causing an error when trying to save setting changes

  • Bulk deleting call recordings which would fail if a recording wasn’t found

  • Sometimes users were unable to close the active audio conference member panel in Call Panel after opening it

• Improvements

  • N/A

• Private Cloud OEM Features and Fixes

  • Adds a configuration option to set the from email address for SMS Email notifications

  • Fixes an issue where the ability send a test email via SMTP wasn’t working properly

• Backend Changes for upcoming features and improvements

  • N/A

1.3.53.1

• Released: 2025-04

• Features Added

  • N/A

• Bug Fixes

  • Ringback (call progress) behavior in Call Panel when dialing

  • Duplicate users could appear in an active Audio Conference in Call Panel

  • Error scenario when loading the Call Detail Record (CDR) menu in Call Panel

• Improvements

  • Improve On/Off visibility within Time Conditions (📖 Documentation)

• Private Cloud OEM Features and Fixes

  • N/A

• Backend Changes for upcoming features and improvements

  • N/A

1.3.53

• Released: 2025-04

• Features Added

  • Assign a specific music on hold profile per parking lot (📖 Documentation)

  • Scheduled tasks

    • Archiving of call recordings (📖 Documentation here and here)

  • Invite contacts in Clearly Live conferences (📖 Documentation)

  • Bulk assign E911 Callbacks and Locations (📖 Documentation)

  • SLO (Single Log Out) when using SAML authentication is now an option (📖 Documentation)

  • New park button in Call Panel for Clearly Anywhere (based on configuration)

  • Secure a Clearly Live video conference with a PIN (📖 Documentation)

• Bug Fixes

  • Updated some UK localized labels

  • Google Auth login was not working when using new Google API

  • Fixes Screen Pop for direct calls

  • Fixes Screen Pop URL length

  • New client dialplan was not being reloaded on client creation

• Improvements

  • Improves loop prevention in call routing front-end

  • Improved logic for Time Conditions screen (📖 Documentation)

• Private Cloud OEM Features and Fixes

  • Clearly Anywhere Global Provisioning now allows changing the ‘Quick Dial’ tab name

• Backend Changes for upcoming features and improvements

  • Adds an expired oauth token cleanup task

  • Adds the ability to use MGM as an Oauth2 provider for Clearly IP Integrations

  • Call Recording and CDR auto expire scheduled tasks

1.3.52.9

• Released: 2025-04

• Features Added

  • N/A

• Bug Fixes

  • Changes the incoming call sound in Call Panel to a ringing sound (vs dialing sound)

  • Fixes Direct Message and SMS Search in Chat in Call Panel

  • Users with CRM integration enabled were not getting some calls logged to CRM

  • Typo in the message displayed when closing a direct chat message in Call Panel

  • Caller ID on Internal Calls was incorrect when using Parking

  • Could not save Client Settings when a User Language wasn’t properly selected

  • Fixes an issue with a warning that could appear when selecting a Chat Room in Call Panel

  • Ring Groups: After timeout, calls using Sequential Ring Strategy were not going to Failover Destination

  • "Use as Caller ID" option in Contacts List was not working

  • Skip Voicemail Instructions settings might not have worked properly under certain circumstances

• Improvements

  • Plays a beep for both parties when picked up a parked call

  • Call Panel: Updates labels for the Ringer device override and device selection

• Private Cloud OEM Features and Fixes

  • Fixes an issue with saving new SIP Trunks

• Backend Changes for upcoming features and improvements

  • Improves the API responses when configuring Clearly Anywhere

1.3.52.8.1

• Released: 2025-03

• Features Added

  • N/A

• Bug Fixes

  • Fixes a potential issue with Daylight Saving Time with Time Conditions

  • Fixes a discrepancy between creating and updating time conditions and how time data was saved

• Improvements

  • Improves Time Condition start and stop time validation

• Private Cloud OEM Features and Fixes

  • N/A

• Backend Changes for upcoming features and improvements

  • N/A

1.3.52.8

• Released: 2025-03

• Features Added

  • N/A

• Bug Fixes

  • Fixes errors when using en-GB or en-AU locales

  • Fixes an issue when searching CDRs where the timezone is not honored

  • Fixes missing Journey voice in announcement by replacing it with Chirp HD

  • Fixes an issue with OTP when SAML is enabled

  • Fixes warnings in the contact form

  • Fixes an issue in Voicemail when trying to exit to a special extension

  • Fixes call pickup feature for Queue Agents calls

  • Fixes call routing to conferences from IVRs

  • Fixes an issue with screen pops with direct extension calls

  • Fixes an issue with Voicemail where skip voicemail instructions wasn’t being honored

• Improvements

  • Improves callers ID name input to 15 characters

  • Improves en-GB translations

  • Improves time condition configuration retention for users in follow me

  • Improves calling queue displayed columns

  • Improves microphone detection in Call Panel

  • Improves the ability to set the SAML app audience when configuring web authentication

• Private Cloud OEM Features and Fixes

  • N/A

• Backend Changes for upcoming features and improvements

  • N/A

1.3.52.7

• Released: 2025-02

• Features Added

  • N/A

• Bug Fixes

  • Fixed an issue with SMTP test button not sending emails

  • Fixed incorrect copyright date in the footer for the admin panel

  • Fixed an issue where users may see a Call Panel API error in embedded mode in Clearly Anywhere

  • Fixed call forwarding issues for international numbers

  • Fixed duplicate incoming call generation when "Ring First Timeout" is set to 5 seconds

  • Fixed 500 error when generating Spoke integration

  • Fixed inconsistencies in voicemail unavailable messages

  • Fixed incorrect action triggered when pressing Enter on the login screen

  • Fixed FastAGI incorrectly recording calls status

  • Fixed issue where reading a voicemail transcription did not mark the voicemail as read

  • Fixed an issue with the Users API returning an empty object

  • Fixed inability to upload a branded logo

  • Fixed an issue with the call pickup feature for Queue Agent calls

• Improvements

  • Removed references to docs.clusterpbx.com

  • Improved 404 and 403 error pages

• Private Cloud OEM Features and Fixes

  • N/A

• Backend Changes for upcoming features and improvements

  • N/A

1.3.52.6

• Released: 2025-01

• Features Added

  • N/A

• Bug Fixes

  • Fixes an issue where call queue failover may not be routed properly

  • Fixes an issue causing an infinite login loop when trying to login using LastPass

  • Fixes an issue where CDRs would not display correctly after 00:00 UTC in certain time zones

  • Fixes an issue with CDRs listing when callee is null

  • Fixes SMS of type MMS without any media to be received

  • Fixes error in activity logs when attempting to sort an unsortable column

  • Fixes an issue where you are unable to reset/delete an existing time condition

  • Fixes an issue where Clearly Anywhere could keep ringing after doing a Blind Transfer

• Improvements

  • Improves default email sending behavior

  • Improves performance for dial pattern synchronization

  • Improves activity log search to allow for searching by realm

• Private Cloud OEM Features and Fixes

  • Improves Clearly Live License limit consistency between global and clients

  • Fixes an issue with Call Panel not honoring branding config

• Backend Changes for upcoming features and improvements

  • Fixes the communication format in our CRM event logging service for upcoming updates

1.3.52.5

• Released: 2024-11

• Features Added

  • Adds the ability to add a number to the blacklist from the call history (📖 Documentation)

• Bug Fixes

  • Fixes Daylight Saving Time setting which may not get applied in Time Conditions

  • Fixes the Country Flag not being properly displayed in Conference and IVR config on the Administration interface

  • Fixes item selection being invisible in destination aliases on on the Administration interface

  • Fixes Enabling/Disabling(*27*XXX) time conditions from desk phones

  • Fixes an issue with the hang-up sequence for valet paging

  • Fixes extension being mandatory when creating a contact

• Improvements

  • Improves parking labels on the Administration interface

  • Improves time condition destination translation on the Administration interface

  • Improves screen pop-ups by opening new windows instead of tabs

• Private Cloud OEM Features and Fixes

  • N/A

• Backend Changes for upcoming features and improvements

  • N/A

1.3.52.4

• Released: 2024-11

• Features Added

  • Adds the ability to search and filter voicemail by date and folder (📖 Documentation)

  • Adds a link to the user DIDs in the user welcome email

• Bug Fixes

  • Fixes an issue where new chat messages would be hidden behind the menu on mobile

  • Fixes an issue where you could not click to dial a contact when the number was an extension

  • Fixes an issue where the expand option was not working in user page on Call Panel

  • Fixes an issue with the SMS filter list by DID on Call Panel

  • Fixes CLID prefix not getting removed from Follow-Me on Call Panel

  • Fixes an issue where the sort by options on the users page in Call Panel did not work correctly

  • Fixes an issue where Follow Me did not allow international numbers

• Improvements

  • Improves visual display of voicemail parameters in Call Panel

  • Improves time conditions planning notice text in time conditions in the adminstration panel

  • Improves missing permission error on call panel

  • Improves the default text for text to speech in the administration panel

• Private Cloud OEM Features and Fixes

  • Adds the ability to search by client realm on the client license page

• Backend Changes for upcoming features and improvements

  • N/A

1.3.52.3

• Released: 2024-10

• Features Added

  • N/A

• Bug Fixes

  • Fixes an issue where OTP could not be put in when a holiday theme was being displayed

  • Fixes an issue with a permissions migration from 1.3.52.2

• Improvements

  • N/A

• Private Cloud OEM Features and Fixes

  • N/A

• Backend Changes for upcoming features and improvements

  • N/A

1.3.52.2

• Released: 2024-10

• Features Added

  • N/A

• Bug Fixes

  • Fixes an issue with updating custom destination on a User update

  • Fixes an issue with slow loading of the client licenses grid

  • Fixes an issue with the can_watch_users permissions for DIDs

  • Fixes an issue with the creation of aliases related to realm proxy

  • Fixes an issue with custom configuration not being properly initialized on application startup

• Improvements

  • N/A

• Private Cloud OEM Features and Fixes

  • Fixes the ability to pass client license booleans as booleans and not just strings via the API

• Backend Changes for upcoming features and improvements

  • N/A

1.3.52.1

• Released: 2024-10

• Features Added

  • N/A

• Bug Fixes

  • Fixes an issue where you could not add the last outbound caller to the blacklist

  • Fixes missing screen pop feature in the new settings page in Call Panel

• Improvements

  • Improves description in Time Conditions for the FollowMe type

  • Improves screen popup help text

• Private Cloud OEM Features and Fixes

  • Fixes client license api input value validations

• Backend Changes for upcoming features and improvements

  • N/A

1.3.52

• Released: 2024-10

• Features Added

  • Adds the ability to use the Call forward feature from the Call Panel Dialer (📖 Documentation)

  • Adds the ability to add extension to contacts (📖 Documentation)

  • Adds Blocking Inbound Caller ID Name and Number

  • Adds feature code to block calls from specific phone numbers (📖 Documentation)

  • Add ability to see Phone Numbers linked to a user in your Settings in Call Panel (📖 Documentation)

  • Adds SAML as a new authentication provider (📖 Documentation)

  • Adds ring strategy management for Ring Groups (📖 Documentation)

  • Adds a basic URL-based screen pop capability for inbound calls received via Call Panel (📖 Documentation)

  • Adds time condition for follow me (📖 Documentation)

• Bug Fixes

  • Fixes an issue where user updates may not complete, leaving a broken user record

  • Fixes an issue where time conditions could not be toggled via the feature code using the dialer in Call Panel

  • Fixes an issue where feature codes couldn’t be dialed via the Call Panel Dialer

  • Fixes an issue where users were not properly redirected to the correct view when leaving or closing a chat room

  • Fixes an issue where personal conference settings did not always load data

  • Fixes an issue where the drawer for Voicemail was not consistent with other drawers in Call Panel

  • Fixes pagination not updating for in the Users drawer when searching users

• Improvements

  • Perform create/update/destroy synchronously for chat user updates

  • Improves custom filtering on logs sms and email body

  • Improves chat room title responsiveness

  • Improves handling of Click-to-dial

  • Improves the layout and experience for the User Settings interface within Call Panel

  • Improve Clearly Anywhere Quick Dial to show most of the features from Call Panel

• Private Cloud OEM Features and Fixes

  • N/A

• Backend Changes for upcoming features and improvements

  • Adds interactive push notification for direct chat messages for Clearly Anywhere with upcoming messaging revamp

  • Adds abandoned calls to the Queue Report

  • Adds endpoint to get a users’ list of phone numbers for CRM purposes

  • Adds API limits for the users api endpoint

  • Adds support for MWI on custom destinations

  • Adds the ability to set failover nodes for Audio Conferencing and Queues

1.3.51.13

• Released: 2024-10

• Features Added

  • N/A

• Bug Fixes

  • Fixes an issue when sending larger media in via MMS

  • Fixes an issue where voicemail messages may be marked as read due to CRM integration

  • Fixes an issue where aliases may not be updated correctly, leaving a broken record

  • Fixes a spelling error in queue member pause code titles

  • Fixes an issue with Text To Speech missing some parameters for some voices

  • Fixes an issue with the call panel user permission missing

  • Fixes an issue where the directory api used by Cloud Device Manager may return more personal contacts for extensions than requested

  • Fixes an issue with mis-routing refer packet with short header names

  • Fixes an issue where queue calls may not be recorded when using the new routing backend

  • Fixes an issue where parking could crash when empty aliases list is returned using the new routing backend

  • Fixes a DND synchronization issues between Call Panel and Clearly IP phones

• Improvements

  • N/A

• Private Cloud OEM Features and Fixes

  • N/A

• Backend Changes for upcoming features and improvements

  • N/A

1.3.51.10

• Released: 2024-09

• Features Added

  • Added option to export CDRs as CSV from call panel (📖 Documentation)

  • Added ability for calling ring group member in another client that you have linked

• Bug Fixes

  • Fixed issue where inviting users to a conferences room was requiring a PIN when it should not have been

  • Fixed an issue where searching for users was not always consistent

  • Fixed an issue with editing/removing options in the Digital Receptionist menu

  • Fixed an issue with linked inter-client blind transfer not working

  • Fixed an issue with direct parking when having multiples lots

  • Fixed an issue with saving announcement when there was an existing announcement

  • Fixed an issue with pagination in users profile with routes

  • Fixed an issue where the message proxy we utilize could crash in some scenarios

  • Fixed an issue with pre-announcement not capturing all digits if interrupted by DTMF

  • Fixed *86 not playing default music on hold

• Improvements

  • Improved user status tooltip in call panel

  • Improved call panel chat presence loading speed

• Private Cloud OEM Features and Fixes

  • N/A

• Backend Changes for upcoming features and improvements

  • Improved media request in crm-bridge

  • Updated our video conferencing backend

1.3.51.7.1

• Released: 2024-08

• Features Added

  • N/A

• Bug Fixes

  • Updated the backend used for chat and SMS for various bug fixes and performance improvement

• Improvements

  • N/A

• Private Cloud OEM Features and Fixes

  • N/A

• Backend Changes for upcoming features and improvements

  • N/A

1.3.51.7

• Released: 2024-07

• Features Added

  • N/A

• Bug Fixes

  • Fixes an issue with Voicemail emails not being sent in certain scenarios

  • Fixes an issue with the Time Condition exception time range selectors

  • Fixes an issue with the recording feature code *60

  • Fixes an issue with Answered events with our CRM integration

• Improvements

  • N/A

• Private Cloud OEM Features and Fixes

  • Fixes an issue with Keberos Authentication

  • Fixes an issue with Call Detail Records not loading for Administrators

  • Fixes a crash in one of our proxy servers when a media node is disabled in the load balancer

• Backend Changes for upcoming features and improvements

  • N/A

1.3.51.6

• Released: 2024-07

• Features Added

  • N/A

• Bug Fixes

  • Fixes an issue with name validation for Video Conferences

  • Fixes an issue with the text alignment on the voicemail emails

  • Fixes an issue with new user emails not being sent

  • Fixes an issue with tag management for personal contacts

  • Clarifies the voicemail settings placeholders for email/pager/sms

• Improvements

  • Adds new permission to update Time Conditions

  • Adds new permission to be able to control other users Click to Dial settings

  • Changes how call history is stored in Call Panel, to allow history to be stored per user

  • Adds the display of feature codes in the call history in Call Panel

  • Adds new call history icon in the call menu

  • Add transcription category to the voicemail grid in Call Panel

• Private Cloud OEM Features and Fixes

  • Adds Custom Configuration Option to chose if Clearly Anywhere Info button is displayed in Call Panel

• Backend Changes for upcoming features and improvements

  • N/A

1.3.51.3

• Released: 2024-06

• Features Added

  • N/A

• Bug Fixes

  • N/A

• Improvements

  • Updates the Voicemail Email Template

• Private Cloud OEM Features and Fixes

  • N/A

• Backend Changes for upcoming features and improvements

  • N/A

1.3.51.2

• Released: 2024-06

• Features Added

  • N/A

• Bug Fixes

  • Fixes a potential issue with routing calls to paging from an external number

  • Fixes an issue where permissions for announcement recording were not available

  • Fixes an issue where old voicemail messages were not viewable via Call Panel

  • Fixes an issue where searching the activity log may not have worked

• Improvements

  • Updates Call Panel to use a different blue than before

  • Updates styling and layout for our voicemail transcription in Call Panel

• Private Cloud OEM Features and Fixes

  • Adds description to the Media Node Load Balance Grid view

  • Fixes an issue with max seconds voicemail validaiton breaking database migrations

• Backend Changes for upcoming features and improvements

  • Fixes an issue with originating calls via our Spoke API

  • Fixes an issue with getting media from our Spoke API

1.3.51.1

• Released: 2024-06

• Features Added

  • N/A

• Bug Fixes

  • Fixes an issue where 3 way conference calls may fail for external inbound calls in Call Panel

  • Fixes an issue where users may be unable to save voicemail configuration in Call Panel without an email address being set

• Improvements

  • Adds clarification for the SMS/Pager placholder in the VoiceMail Configuration section of Call Panel

• Private Cloud OEM Features and Fixes

  • N/A

• Backend Changes for upcoming features and improvements

  • N/A

1.3.51

• Released: 2024-05

• Features Added

  • Adds the ability to download call recording in bulk (📖 Documentation)

  • Adds permission control for feature codes (📖 Documentation)

  • Adds ClearlyIP to transcription providers

• Bug Fixes

  • Fixes an issue with transcription requiring an email and voicemail notification to be configured in order to work

  • Fixes an issue with user profile picture on user drop-downs

  • Fixes an issue with Call History showing cut off number

  • Fixes an issue with calls being answered on a different realm

  • Fixes a potential issue with direct call pickup

• Improvements

  • Company name is now shown in client form

  • Adds two new options in voicemail configuration "Voicemail Play CID" and "Voicemail Play Envelope"

  • Adds extension selector in ring group edit form

  • Adds additional file format support for uploads in chat

  • Improved international phone number formatting for SMS dids

  • Improved extension pick list when configuring queues

  • Improved permission selection for multiples users when listing voicemails

  • Adds condition id when listing and editing time conditions

  • Improved global activity logs tracking history

  • Adds interactive push notifications to MGM for Clearly Anywhere

  • Prevent repeated search with call history

  • Adds speaker volume option to page groups

  • Improved SMTP errors logs handling

  • Fixes multiples typos with client callers ids

  • Combined multiples announcements forms

  • Move Announcements, Contacts, and Call History into the main Navbar in call panel

• Private Cloud OEM Features and Fixes

  • Adds custom config option to hide More Info button for Clearly Anywhere in Call Panel

  • Adds clearly anywhere more info link custom configuration and api

• Backend Changes for upcoming features and improvements

  • Lays the groundwork to add the ability to save a default Clearly Anywhere landing page

1.3.50.1

• Released: 2024-04

• Features Added

  • N/A

• Bug Fixes

  • Fixes an error that could cause a popup to appear when Call Panel is loading (Failed to init application)

  • Fixes an issue with parking calls from queues

• Improvements

  • N/A

• Private Cloud OEM Features and Fixes

  • N/A

• Backend Changes for upcoming features and improvements

  • Removes some legacy event service parameters from the API

1.3.50

• Released: 2024-04

• Features Added

  • N/A

• Bug Fixes

  • N/A

• Improvements

  • N/A

• Private Cloud OEM Features and Fixes

  • N/A

• Backend Changes for upcoming features and improvements

  • Adds option to enforce a minimum registration expiration time

  • Disables legacy SIP replication which has not been utilized in some time

  • Adds ability to cache DNS entry on the SIP Proxy

  • Adds a new dedicated event proxy service

  • Route call panel event through a new dedicated event proxy service

1.3.49.4

• Released: 2024-04

• Features Added

  • N/A

• Bug Fixes

  • Fix an issue where user permissions could be removed if when are updated by a limited client user

  • Fix an issue with phone number validation in when editing a contact

• Improvements

  • Updated the welcome email subjects and intros for improved clarity

  • Added recommended logo size to the branding page

• Private Cloud OEM Features and Fixes

  • N/A

• Backend Changes for upcoming features and improvements

  • N/A

1.3.49.3

• Released: 2024-04

• Features Added

  • N/A

• Bug Fixes

  • Fix an issue with Blind Transfer to the Parking extension for incoming external calls

  • Fix an issue with the preview of uploaded video files chat

  • Fix an issue where you would see an empty destination list for voicemail transfers in Call Panel

  • Fix an issue where the queue form wouldn’t save in the management interface

  • Fix an issue where you couldn’t edit a contact in Call Panel

  • Fix an issue with permissions for missed calls as it related to Call Panel

  • Fix a typo in in the bulk delete popup for Contacts in Call Panel

• Improvements

  • Added ability to add Australian numbers in in a Contact via Call Panel

• Private Cloud OEM Features and Fixes

  • N/A

• Backend Changes for upcoming features and improvements

  • Remove the need for the year on a date when setting up time conditions

1.3.49.2

• Released: 2024-03

• Features Added

  • N/A

• Bug Fixes

  • Fix an issue with voicemail transfers showing an empty destination list in Call Panel

  • Fix an issue with not being able to send video files in chat

  • Fix an issue with not being able to send audio files in chat

  • Fix an issue with time conditions which could shift time zones causing them to be incorrect in certain situations

  • Fix an issue with announcements showing the announcement id instead of announcement name in the announcement selection dropdown

  • Fix issues with MMS and multiple numbers being shared with multiple users

  • Fix an issue where queue calls could potentially become orphaned in the display in Call Panel

  • Fix some issues with MWI

• Improvements

  • Improved support for Australian number in contact list

  • Improved support for Australian numbers in SMS

  • Allow multiple numbers in follow me

• Private Cloud OEM Features and Fixes

  • N/A

• Backend Changes for upcoming features and improvements

  • N/A

1.3.49.1

• Released: 2024-03

• Features Added

  • N/A

• Bug Fixes

  • Fixed missed calls option not showing up in call panel

• Improvements

  • Remove the "(Beta)" label from the Notifications

• Private Cloud OEM Features and Fixes

  • N/A

• Backend Changes for upcoming features and improvements

  • N/A

1.3.49

• Released: 2024-02

• Features Added

  • Introduced a new feature to play an announcement on outbound calls (📖 Documentation)

  • Added the ability to have multiple parking lots (📖 Documentation)

  • Added the ability to add a concurrent call limit to a DID (📖 Documentation)

  • Added ability to set a time condition for Early Open/Early Close (📖 Documentation)

    • The time condition will resume it’s normal behavior at the next event time

  • Added the ability to set an announcement at a DID which will play on an inbound call (📖 Documentation)

• Bug Fixes

  • Fixed an issue where user changes may not have been reflected between Clearly Anywhere and Call Panel

  • Fixed an issue with app icon resolution for Call Panel

  • Fixed an issue where the call direction in Call History in Call Panel could show incorrectly

  • Fixed an issue where directory calls where missing in the call history

  • Fixed an issue with add/remove numbers when adding Contacts in the contact form

  • Fixed an issue with the validation of max seconds in the voicemail settings

  • Fixed an issue where you could not have multiple notification rules with the same destination in notifier

  • Fixed an issue with hangup reporting with parking

  • Fixed an issue with intercom auto-answer in Call Panel

  • Fixed an issue when search for an extension

• Improvements

  • Improved the description for the intercom feature code

  • Added a new API endpoint to get follow me time conditions

  • Added ability for users to generate their voicemail greet from text to speech

  • Added a setting to a user’s call panel setting to determine if we show missed calls in Call Panel

  • Added the ability to mass delete contacts

  • Added the ability for users to add a contact from their call history in Call Panel

  • Changed Call Panel text menus to utilize icons

  • Made improvements to the buddies (users) drawer when in mini mode

  • Added client name to the list of variables that can be used for Notifier notifications

  • Made improvements to the call recording player layout

  • Improvements to the new quick dials in Clearly Anywhere

  • Improve avatars for Queue Agents in Call Panel

• Private Cloud OEM Features and Fixes

  • Fixed migration issues that could occur when feature codes do not exist

  • Adds ability to send a welcome email on client creation via the API

• Backend Changes for upcoming features and improvements

  • Added ability to log registration logs via our notifier project

  • Added the support to generate SSL certificates for SIP TLS

  • Improved Call Detail Record indexes

  • Various improvements to our CRM bridge for talking to our Spoke API

1.3.48.11

• Released: 2024-02

• Features Added

  • N/A

• Bug Fixes

  • Fix an issue where contact list in Call Panel on refocus

  • Fix an issue where queue call information was lost on a reload in Call Panel

  • Fix an issue where a public room could not be closed with being joined within Call Panel

  • Fix an issue with validation of the max seconds when setting up a voicemail box

• Improvements

  • Improves the voicemail transfer destination autocomplete form in Call Panel

  • Improvements to the way we handle SMS messages for DIDs that are assigned to multiple users

• Private Cloud OEM Features and Fixes

  • N/A

• Backend Changes for upcoming features and improvements

  • N/A

1.3.48.8

• Released: 2024-01

• Features Added

  • N/A

• Bug Fixes

  • N/A

• Improvements

  • Improves browser compatibility for Call Panel

• Private Cloud OEM Features and Fixes

  • Fixes an error when trying to delete a SIP Trunk

• Backend Changes for upcoming features and improvements

  • N/A

Notes From Previous Releases

Notes from earlier release can be found on the Past Releases page.