Hotel AI and SIP Trunks at Hyatt Regency Coconut Point Resort and Spa
We’re thrilled to announce the recent deployment of our AI-powered virtual assistant, EVA (Evolution Virtual Agent), and SIP Trunks at the Hyatt Regency Coconut Point Resort and Spa! Located in Bonita Springs, Florida, the resort is known for its luxury accommodation, beautiful waterfront setting and exceptional guest experiences.
Nestled among tropical gardens and overlooking Estero Bay, the resort offers guests a premium stay experience. Guests can enjoy multiple pools, waterslides, a lazy river, spa facilities, golf and access to a private island beach. The hotel is a popular destination for leisure travellers, families and events alike.
As guest expectations continue to rise, hotels need smarter and more flexible communications. To support this, Hyatt Regency Coconut Point Resort and Spa has deployed EVA and SIP Trunks from 14IP.
EVA is our AI-powered virtual assistant designed specifically for hospitality. EVA helps hotels manage guest calls quickly and efficiently. It can answer common questions, assist with requests and reduce pressure on hotel teams. This allows staff to spend more time delivering memorable guest experiences. EVA can also support multiple guest requests in one conversation and operate around the clock.
Alongside EVA, the hotel has implemented SIP Trunks from 14IP. SIP Trunks provide a flexible and resilient alternative to traditional voice services. Hotels can reduce costs, improve resilience and future proof communications. SIP Trunks also make it easier to modernise hotel telephony without relying on legacy infrastructure.
Together, EVA and SIP Trunks create a strong communications foundation. The combination helps hotels improve guest service while supporting hotel teams behind the scenes. It also enables faster, smarter and more efficient guest interactions.
We’re proud to support the team at Hyatt Regency Coconut Point Resort and Spa with their communications technology. We look forward to supporting the property as it continues to deliver exceptional guest experiences
