Device Models

Currently Supported Models

• Trio

  • 8300

  • 8500

  • 8800

• SoundStation

  • IP Duo

  • IP 5000

  • IP 6000

  • IP 7000

General Information

Trio Device profile Type: Polycom_TRIO8XXX
Config File Format: %BWMACADDRESS%.cfg

SoundStation Device Profile Type: Polycom_SoundStationX000
Config File Format: %BWMACADDRESS%.cfg

Default Device Login Details
Username: (contact support)
Password: (contact support)

All Polycom phones must be on the ZTP in order for provisioning to work. They are required to collect their SSL certificate in order to trust Broadworks and collect their configuration

The web password for the phone after reaching the ZTP is (contact support)
The web default web password once a phone provisions is (contact support)